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Posts by Justin Hale

The Importance of Communication in Business

Client communication is a key part of a company’s success. Good client communication can help improve customer expectations, boost conversion rates, and increase loyalty and retention.  Find out more about why client communication is so important and the 12 best practices you can use to improve your business communication skills. Why Is Communication Important in …

What Is Active Listening? Important Skills & Techniques You Need to Know

Communication is more important than ever, but good communication involves more than just the words you say. One of the essential skills of being a good communicator is learning how to be an active listener.  Active listening can help build relationships, solve problems, improve accuracy, resolve conflicts, and ensure understanding.  Here is your chance to …

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Goals: When Is Enough Enough?

How many goals should I make at a time? At work, we set specific goals dealing with our jobs that I go over monthly with my manager. I also have personal goals related to health, family, personal growth and so on. I don’t feel overwhelmed because they are each so different, but my friends think I am asking too much of myself. I’m just wondering if there’s a good rule-of-thumb for setting and sharing goals.

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Emotional Inequality: Skills to Minimize Social Backlash for Women in the Workplace

What if your colleagues discriminated against you, just for being assertive? Unfortunately, gender bias is a reality in today’s workplace. This study reveals women’s perceived competency drops by 35 percent and their perceived worth by $15,088 when they are equally as assertive or forceful as their male colleagues. Assertive men are also punished, but to …

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Speak Up To Move Forward: Six Crucial Conversations to Succeed in 2021

Every company experienced 2020, but not every company experienced it the same. Some turned COVID challenges into opportunities, while others struggled to survive. And yet, our latest research of 1,200 employees, shows that when it came to succeeding in a pandemic, how well you hold crucial conversations is more important than the resources at your …

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