Every company experienced 2020, but not every company experienced it the same. Some turned COVID challenges into opportunities, while others struggled to survive. And yet, our latest research of 1,200 employees, shows that when it came to succeeding in a pandemic, how well you hold crucial conversations is more important than the resources at your …
Communication in the workplace directly affects all aspects of a business. It influences how employees work together, the dynamics of teams, how well leadership can communicate, and so much more. Communication can make a hard job easier, but a lack of communication can also make a simple job impossible. Unfortunately, effective communication is often overlooked …
It’s normal to have disagreements with colleagues from time to time — we all come from different backgrounds and have varying points of view. However, when a disagreement turns into a conflict, you need to be able to address and resolve the issue before it affects your relationship and the organization’s effectiveness. To help create …
It’s 4:55 and you’re ending your workday. You need to transition out of work and leave to pick up dinner for your family. As you take a minute to review your day, it occurs to you that you didn’t finish a single key task you intended to finish when you started that morning. And yet, …
Dear Justin, In our organization we are meeting more than ever but our meeting effectiveness is down dramatically. The issues we see include: No clear direction Too much time spent ranting or venting Less listening and more talking Stuff not getting done How do we get to effective and efficient meetings while also caring for …
Justin Hale, a Master Trainer in Crucial Conversations, says there a few phrases to avoid when discussing politics – they only illicit defensiveness and pushback.
Justin Hale, a Master Trainer in Crucial Conversations, says there are a few phrases to avoid when discussing politics – they only elicit defensiveness and pushback.
Justin Hale, a Master Trainer in Crucial Conversations, says find a balanced approach to talking politics. Look for ways to be both confident and humble.
Justin Hale, a Master Trainer in Crucial Conversations, says find a balanced approach to talking politics. Look for ways to be both confident and humble.
Justin Hale, a Master Trainer in Crucial Conversations, says if your motive isn’t to listen and learn, you probably don’t need to have the conversation at all.
