How Do I Say That
Anger
How To Talk Politics: Assume Good Intentions and Extend Grace
Justin Hale, a Master Trainer in Crucial Conversations, says make good assumptions and extend grace for a productive conversation about politics.
Posts by Justin Hale
Crucial Conversations for Mastering Dialogue
Crucial Conversations
How to Clarify Your Job Responsibilities with Your Boss
Dear Justin, How do I ask for clarification of my role and responsibilities? It’s difficult to manage my time and expectations when my responsibilities are unclear and additional duties pop up at the last minute. This leaves me with multiple projects undone and stretched too thin, and yet I’m working 10- to 18-hour days. I …
The Best Way to Organize Your To-Dos
Dear Justin, I’ve been following your advice and keeping an inventory of all my to-dos and tasks somewhere not in my head. The problem now is how to organize them. I feel a little better now that I can see everything on a list, but I still don’t feel organized. What is the best way …
How to Make Virtual Meetings More Engaging and Effective
Dear Justin, We are learning how to use videoconferencing as our new meeting platform. Do you have tips for facilitating meetings to promote participation and feedback, as many people seem uncomfortable because they can’t read non-verbal cues from others? Also, do you have effective methods for guiding people with interaction? No one is using the …
Chaos in Quarantine—What Can I Do About My To-Dos?
Dear Justin, With the ongoing COVID-19 pandemic, I am up to my ears in work. I don’t know any other way to say it: I have too much to do, and not enough time. With the quarantine, kids at home, and clients cancelling, I have ten to fifteen new projects on my plate, on top …
How to Manage a Remote Team
Dear Justin, In the past week, our entire workforce has been sent home. I manage a small team and I’m feeling a bit at a loss on how to manage a remote team and keep them afloat, positive, and accountable given the new normal. Our team is used to working face-to-face and seems our success …
How to Be More Decisive
Dear Justin, Many tasks I work on involve getting info and answers from colleagues. I’ll initiate the contact and let them know what I need, then move on to my next task. And of course, as soon as I’m immersed in that next task, I’ll hear back from them. Here’s my dilemma: I can’t decide …
3 Tips to Organize Your Life
Dear Justin, I have always been a list-maker and over the years this has served me pretty well. I’m getting older and I’m finding that I’m making lists over and over so I end up with multiple lists. They’re on my desk, they’re in my pockets, they’re on my phone. What can I do to …
How To Take Control of Your Overflowing Email Inbox
Dear Justin, I’m buried in email and I can’t seem to get it under control. Emails mean calendar requests, and calendar requests mean meetings. And meetings mean less time to respond to email. It’s a vicious cycle. If I’m lucky, I scan my inbox every few hours, looking for big issues. But here’s the kicker: …
How to Help Someone Be More Organized and Productive
Dear Justin, I am loving the impact of Getting Things Done® (GTD®) on my professional life. Not only am I getting things done, but I have a vision of where I want my work to take me. At work, I feel productive, energized, and excited about the next action items I can knock out. But …