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Posts by Justin Hale

My Younger Employees Won’t Accept Feedback. What Can I Do?

I have a few people on my team that can’t take feedback. They aren’t bad employees, but when I try to give them constructive feedback they curl up in an emotional ball. I even had an employee walk out of the room and go home for the day because they couldn’t handle the feedback. I wasn’t firing them or even putting them on a performance plan. My friends tell me to chalk it up to sensitive “Millennials” and “Zoomers.” It’s true that many of them are junior members of the team, and I’m not sure what to do.

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2022: The Year of the Learning Journey Strategist

Skill transference is the age-old challenge for learning and development professionals. We love leading events, seeing people experience flashes of insight, and helping them learn new skills. We’ve almost become addicted to the smiles and the high ratings on those feedback surveys. We can’t wait to book another class so we can experience the euphoria …

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Vaccines, Mandates, and Disagreement

I have a close friend who recently they told me their views on vaccines, mandates, and masks, and now I see them differently. They were vocal and opinionated. I would be lying if I said it hasn’t affected our interactions. I really like my friend, but I feel they aren’t being reasonable or rational. Every time I think about talking with them, I get annoyed and irritated. What can I do?

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Retaking Your Pen: Learning to author your worth

Among the new additions to our revamped Crucial Conversations for Mastering Dialogue course is a skill for receiving feedback we’ve dubbed “retaking your pen.” This skill—which has become THE key takeaway from the course for some learners—handles how to avoid letting negative or poorly delivered feedback upend your sense of self-worth. The importance of feedback …

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