Talking about physical space might feel quaint after years of obsessing over virtual training. But when you’re face to face with learners, how you use the room can make all the difference. Here are a few quick tips that have helped me
Did you know only one-third of our brain functionality is predetermined by genetics and biology, while two-thirds is shaped by lifestyle, diet, rest, stress management, etc.?
“Okay, I hear what concerns you in this video if you’re Anya. But tell me—if you’re Anya here, how do you feel?” We were debriefing the first video in Crucial Conversations® for Mastering Dialogue, and this group seemed more comfortable talking about thoughts over feelings. The room was so quiet you could have heard a …
At Crucial Learning, we equip people with the skills to navigate life’s most pivotal moments. As trainers, we often meet learners during those moments—at emotional, vulnerable, and transformational times.
As trainers and facilitators, it’s our wheelhouse to help people gain the skills and abilities they need to excel in the workplace—especially the ones with high impact. But what are those behaviors? And how can we make a case to our organizations in favor of what’s often dismissed as “soft skills”?
As I reflect on the trainer certification programs I lead, I notice a common theme among new facilitators: fear. More specifically, fear about how to respond when a learner brings up a challenge that doesn’t fit neatly into the course material.
It’s the moment facilitators dread. You look into the glazed eyes of your participants and wonder, “Are they really getting it? How can I make this more interesting and relevant to them?” So we try to jazz up our delivery by bringing more energy or taking a break, or we just plow through the content …
Combining the relationship intelligence of the Strength Deployment Inventory® with the framework of Crucial Learning courses seemed like a natural fit to Kate Abshier, a seasoned trainer of both the SDI and Crucial Conversations® for Mastering Dialogue who helped test the new Crucial Teams® course last fall. “Every time I facilitate the SDI, I mention …
In every organization, updating processes, ideas, and projects drive the need for new initiatives. The adage “change is the only constant” holds true in both life and in our teams—including for our learners! While we all know change happens, sometimes letting go of long-held habits, ways of working, and methods of learning requires extra effort and creativity.
What factors play into a team’s ability to perform well? The answer might surprise you. According to our recent research study, it wasn’t the size of the team, the type, or even whether the group was homogenous or diverse. Rather, what matters most is how strong the relationships are between team members.
