December always rolls around at a dizzying speed—and for us here at Crucial Learning, this year has felt like a marathon at a sprinter’s pace! With so many changes within our certified community, it’s been a densely packed year of announcements, and I’m thrilled to carve out space to unpack and reflect on those changes with you… and to share a little of what we have to look forward to for 2025.
Making an impact is what fuels Jessica Thompson—and thanks to technology, Thompson’s reach is amplified across a seven-state healthcare system.
Talking about tough issues with kids—whether you’re a parent, teacher, or caregiver—needs a mix of patience, strategy, and communication skills. These conversations often go sideways, turning into power struggles or frustration on both sides. When we apply some skills from Crucial Conversations for Mastering Dialogue, we can create a space that resolves conflicts and builds a deeper connection with the child.
In a school district with 188 schools and more than 19,000 educators, how can you help teachers develop leadership skills and grow in their careers?
Melanie Collins is director of human resources, talent, and culture at the International African American Museum in Charleston, South Carolina, which opened in June 2023. As a human resources department of one, Collins has been busy growing the museum staff from 20 people to about 75 people in the past two years.
We are so excited to announce the refresh of the Strength Deployment Inventory® (SDI®) facilitator certification course! As we add this powerful assessment to the Crucial Learning product offerings, we have rebranded and refreshed this certification experience. We’ve lifted this course to provide a more streamlined and approachable experience for certified facilitators and those they …
Chris McGill and Cheryl Becker aren’t your typical trainers. Chris is an industrial engineer, and Cheryl was once afraid of public speaking. They’re Lean Six Sigma blackbelts who work in the process improvement space at Cintas, a global business services corporation. They do not work in human resources or learning and development, and yet this …
When R. Wade Wilshusen’s coaching budget was cut in half, he and his team had to go back to the drawing board. Wilshusen is an elementary instructional coach facilitator. Normally, coaches are paired with teachers based on expertise. For example, a coach who understands math well would work with a math teacher. But after the …
One of the most nerve-wracking parts of leading, training, and coaching is fielding questions from your audience. A common question I hear is, “What happens if I get a question I don’t know the answer to?” It’s natural to have these fears because we all want to show up as our best selves, and getting …
The saying “We don’t see things as they are, we see them as we are” strikes a chord with Aaron Tremblett, who works as a senior consultant of leadership development and coaching for the Government of Alberta, Canada. As humans, we make judgments and evaluations based on our biases and ways of doing things—but with the dynamic duo of Crucial Conversations and the SDI assessment, we’re able to check our biases, reduce conflict, and increase our understanding of others.
