5 Tips to Improve Focus
In a world full of distractions, how do you focus on the ‘right’ things?
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Posts by Justin Hale
A First Look at the GTD Refresh
We are so excited to announce the refresh of our Getting Things Done (GTD) course. We’ve modernized the look and feel, updated key exercises, and created a more seamless delivery experience for trainers, regardless of whether you’re facilitating virtually or in person, or leading a blended cohort. Leading this refresh over the past nine months, …
How to Say “Do You Have a Problem with Me?”
How do you ask someone “What is your problem with me?” without prompting a blowup or defensive behavior?
How to Address Repeated Bad Behavior
How do you handle a situation with someone who refuses to quit a bad behavior? I have spoken with them about it several times and nothing has changed.
My Younger Employees Won’t Accept Feedback. What Can I Do?
I have a few people on my team that can’t take feedback. They aren’t bad employees, but when I try to give them constructive feedback they curl up in an emotional ball. I even had an employee walk out of the room and go home for the day because they couldn’t handle the feedback. I wasn’t firing them or even putting them on a performance plan. My friends tell me to chalk it up to sensitive “Millennials” and “Zoomers.” It’s true that many of them are junior members of the team, and I’m not sure what to do.
2022: The Year of the Learning Journey Strategist
Skill transference is the age-old challenge for learning and development professionals. We love leading events, seeing people experience flashes of insight, and helping them learn new skills. We’ve almost become addicted to the smiles and the high ratings on those feedback surveys. We can’t wait to book another class so we can experience the euphoria …
Four Change Management Tips Every Leader Can Use
Our company is launching a new program and my staff members are very negative about the change. How can I get them to adopt the change and cooperate?
Vaccines, Mandates, and Disagreement
I have a close friend who recently they told me their views on vaccines, mandates, and masks, and now I see them differently. They were vocal and opinionated. I would be lying if I said it hasn’t affected our interactions. I really like my friend, but I feel they aren’t being reasonable or rational. Every time I think about talking with them, I get annoyed and irritated. What can I do?
Retaking Your Pen: Learning to author your worth
Among the new additions to our revamped Crucial Conversations for Mastering Dialogue course is a skill for receiving feedback we’ve dubbed “retaking your pen.” This skill—which has become THE key takeaway from the course for some learners—handles how to avoid letting negative or poorly delivered feedback upend your sense of self-worth. The importance of feedback …
What to Do When Your Employee Fails to Perform and Continually Complains
One of my employees keeps complaining about her high workload. I have done everything I can to reduce her workload—hired additional staff, cut back her projects, and so on. Despite all this, she still logs overtime hours. She must give 120% when 80% would be sufficient.