Crucial Conversations for Mastering Dialogue Posts

Personal or Professional? Thoughts on Workplace Relationships

I’m trying to establish a strictly professional working relationship with my supervisor. I like to have boundaries to limit my personal involvement, but my supervisor wants to have conversations about weekend plans, vacation updates, and so on. They also continually talk with me and my coworkers about their health challenges and medical details. This makes me uncomfortable. I’ve shared my feelings about their behavior, but things have not changed. How do I respectfully share my communication preferences?

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How to Communicate Boundaries So You Can’t Be Manipulated—or Manipulate Others

I frequently find myself in Crucial Conversations with someone who is disrespectful and demeaning towards me. I have tried the strategy of apologizing for any wrongs I may have committed, but this person is only willing to talk if I take full responsibility for every wrong they feel I’ve committed and then do things exactly their way. This seems unfair. What can I do?

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Who’s Responsible for Psychological Safety in a Crucial Conversation?

Recently I was teaching Crucial Conversations to a group and we were practicing how to establish psychological safety when one of the learners asked, “What should you do if you don’t feel safe during a conversation?” I muddled through a response but I’m not sure I really answered the question. The course teaches us how to help others feel psychologically safe during a Crucial Conversation, but what should you do if you feel psychologically unsafe?

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