Crucial Conversations for Mastering Dialogue Posts

Crucial Conversations for Mastering Dialogue
age discrimination
How to Know if You’re Experiencing Age Discrimination

I am 63½ and considering retirement next year. The key word here is “considering.” I have not finalized my decision. Recently my supervisor asked if I was over 60 and if I was going to retire. It caught me off guard. I mentioned that I was concerned that talking about retirement would label me as a “short-timer” and limit my ability to further my training and projects. I told her I had seen this happen to others in the company. I assured her I was not planning to retire this year and the discussion was dropped.

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by Joseph Grenny
Crucial Conversations for Mastering Dialogue
The Importance of Communication in Business

Client communication is a key part of a company’s success. Good client communication can help improve customer expectations, boost conversion rates, and increase loyalty and retention.  Find out more about why client communication is so important and the 12 best practices you can use to improve your business communication skills. Why Is Communication Important in …

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by Justin Hale
Crucial Conversations for Mastering Dialogue
What Is Active Listening? Important Skills & Techniques You Need to Know

Communication is more important than ever, but good communication involves more than just the words you say. One of the essential skills of being a good communicator is learning how to be an active listener.  Active listening can help build relationships, solve problems, improve accuracy, resolve conflicts, and ensure understanding.  Here is your chance to …

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by Justin Hale
Crucial Conversations for Mastering Dialogue
choices
How Can I Protect My Daughter from Making Poor Choices?

I have a 27-yr-old daughter who ventured out into the world two years ago and she is demonstrating some very dangerous behavior. Recently she started visiting not dating sites, but the most dangerous booty call sites. She is publishing suggestive videos and refuses to acknowledge the dangers. What rights does a parent have to save a child from her bad choices?

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by Ryan Trimble
Crucial Conversations for Mastering Dialogue
disrespect
I Disrespect My Disrespectful Peer. What Can I Do?

I work with a Miss Know-It-All. When we’re in meetings she doesn’t listen to anyone’s ideas and is just plain disrespectful. I respect her position, but I have zero respect for her personally. Recently I decided I would give her the benefit of the doubt and listen to what she has to say to see if it holds water. Unfortunately, because I have had such longstanding disdain for this person, I’m finding it very difficult to give her the benefit of the doubt. I’m not sure what to do. I hear her voice in meetings and it reminds me of fingernails on a chalkboard. I have often said I would like a house to fall on her. I want to change, but I’m unsure how to. Can you give me some guidance, please?

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by Ryan Trimble
Crucial Conversations for Mastering Dialogue
Management
When Employees Are Outspoken About Politics

I have a few employees who are unhappy with the change in our government’s administration and they tend to be very outspoken. I believe people shouldn’t discuss politics in the workplace, especially if they’re just voicing opinions to someone who hasn’t asked for them. How should I address this with the people in my office so we can continue to work together peacefully?

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by Brittney Maxfield
Crucial Conversations for Mastering Dialogue
Emotional Inequality: Skills to Minimize Social Backlash for Women in the Workplace

What if your colleagues discriminated against you, just for being assertive? Unfortunately, gender bias is a reality in today’s workplace. This study reveals women’s perceived competency drops by 35 percent and their perceived worth by $15,088 when they are equally as assertive or forceful as their male colleagues. Assertive men are also punished, but to …

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by Justin Hale
Crucial Conversations for Mastering Dialogue
Speak Up To Move Forward: Six Crucial Conversations to Succeed in 2021

Every company experienced 2020, but not every company experienced it the same. Some turned COVID challenges into opportunities, while others struggled to survive. And yet, our latest research of 1,200 employees, shows that when it came to succeeding in a pandemic, how well you hold crucial conversations is more important than the resources at your …

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by Justin Hale

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