Crucial Conversations for Mastering Dialogue Posts

Who’s Responsible for Psychological Safety in a Crucial Conversation?

Recently I was teaching Crucial Conversations to a group and we were practicing how to establish psychological safety when one of the learners asked, “What should you do if you don’t feel safe during a conversation?” I muddled through a response but I’m not sure I really answered the question. The course teaches us how to help others feel psychologically safe during a Crucial Conversation, but what should you do if you feel psychologically unsafe?

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My Younger Employees Won’t Accept Feedback. What Can I Do?

I have a few people on my team that can’t take feedback. They aren’t bad employees, but when I try to give them constructive feedback they curl up in an emotional ball. I even had an employee walk out of the room and go home for the day because they couldn’t handle the feedback. I wasn’t firing them or even putting them on a performance plan. My friends tell me to chalk it up to sensitive “Millennials” and “Zoomers.” It’s true that many of them are junior members of the team, and I’m not sure what to do.

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How to Work with a Domineering Boss

I have a domineering boss who micromanages everything I do. He has no filter when speaking to me and often is just outright rude. Whenever I send out a piece of work, he finds fault with it and tries to undermine my confidence. Having read online about his characteristics, I truly believe he suffers from narcissism. The sad fact is that he gets results and senior management love him, so he is untouchable. How can I deal with this aside from leaving the company?

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Angry with Your Boss over a Bad Performance Review? Here’s What You Should Do

At my last performance review, my boss was extremely positive and gave me great feedback, so I was horrified to later discover that he gave me a score of “below average” on the formal paperwork. I arranged a meeting with him to find out why. That’s when he told me I was disengaged, did not challenge myself, and did not collaborate well with others. I got angry and now he won’t talk to me. What should I do?

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How to Have a Crucial Conversation with Your Boss

My supervisor has been micromanaging employees, disclosing project information that shouldn’t be, and generally just overstepping communication boundaries. I have stopped sharing information with them for fear that they will share it too soon or in the wrong way. My question is this: How do I have a Crucial Conversation with my supervisor about this?

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Vaccines, Mandates, and Disagreement

I have a close friend who recently they told me their views on vaccines, mandates, and masks, and now I see them differently. They were vocal and opinionated. I would be lying if I said it hasn’t affected our interactions. I really like my friend, but I feel they aren’t being reasonable or rational. Every time I think about talking with them, I get annoyed and irritated. What can I do?

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