A coworker of mine recently told our manager he’s scared of me. When I learned of this, I was shocked. I had no idea. I assume it’s because I’m a marketing manager and it’s my job to review all his work. He’s a perfectionist, and I’ve noticed he gets defensive when I point out mistakes in his work. So I’ve tried to be less critical and let minor mistakes slide. Now the same thing is happening with another coworker—she has told the manager she’s scared of me. I wish they would just tell me. How can I address this issue, and what can I do if people are ‘scared’ of me because it’s my job to provide feedback?
Posts by Brittney Maxfield
I have a coworker who has consistently misspelled my name for six months. It’s displayed correctly on my desk and my email signature, and yet this persists. How can I approach him about this without provoking defensiveness?
When an employee has a lot going on personally, it often shows up at work. These past few years have been tough on everyone, and I feel both empathy and a determination to hold clear boundaries. I want to extend grace to my employees, and I want them to meet their job duties and performance measures. How can I extend my sympathies and maintain clear professional boundaries? When I’ve asked before, people often cross professional boundaries and overshare inappropriate or personal information. Please help.
Dear Crucial Skills, We have two young new surgeons on our team. One of them is quite rude during morning rounds. He questions and challenges my treatments and diagnoses in a very rude manner. His negative attitude has leached onto the other surgeon. Last week, they both attacked me verbally in front of students, interns, …
I’ve noticed lately that my friend isn’t giving me her full attention when I’m speaking. She will start the conversation, but when I’m discussing a point, her attention starts to wander. Sometimes she won’t even acknowledge what I’m saying. It feels like she wants to end the conversation while I’m still speaking. It’s very hurtful and it makes me feel like she does not value what I say. How can I get her to stop doing this?
How can you confront a manipulative roommate who has a way of talking their way out of situations and a history of gaslighting? I caught them stealing food from other roommates.
How do I help an employee become more organized and productive when she does not respond well to constructive criticism? We have talked about this several times, but I cannot seem to help her find a productive way of working. It’s almost like she enjoys being frantic and unproductive. Any suggestions?
Someone misses their deadline. People routinely show up late and cut out early. Your direct reports fail to adopt the new project management tool. The list goes on. These are just a few of the everyday challenges of a team leader. I know because I am one.
I recently assumed the role of assistant nurse manager in a very busy procedural area of a hospital. I have learned that one of our technicians has been causing drama on the team for several years. Nurses have been known to cry because of her aggression and passive-aggressive behavior. Previous management didn’t know how to deal with her, as she incessantly denies accusations. How would you recommend I confront this person with a Crucial Conversation?
It’s one thing to tell a person you disagree with them or give them feedback about a situation, but how do you do this with a group? I am in a situation where everyone seems to be heading in the wrong direction. I disagree with their thinking and their actions, but it appears I’m the only one. What can I do?