Crucial Conversations for Mastering Dialogue Posts

My Adult Daughter is Severely Overweight. What Can I Do?

I have a 38-year-old daughter who is severely overweight and doesn’t want to hear anything about the issue. She shops doctors and has subscribed to the “anti-diet” philosophy, which I can see some value in. However, she has taken this philosophy into the realm of cultism. I do not know what to do. It is ruining her life. Please help me. Typical psychology experts have been no help to this point.

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How to Talk to Someone about Their Poor Hygiene

We have been avoiding an employee’s hygiene issue for a while now. He usually works from home, but occasionally he works onsite, and he has long fingernails and stains on his shirt—too unkempt for our bakery stores. We are the owners and have read Crucial Conversations, and yet we don’t know when and how to bring this up. Most of our interactions happen via video, and when we’re together in person we often don’t have privacy. Any suggestions?

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How to Handle a Personal Judgment

My manger recently told me that another leader said this about me: “her nationality shows by her bluntness in meetings.” I was told this as feedback but wasn’t given any specific examples. While I am open to constructive feedback and want to improve, I’m very hurt by this comment. This is particularly hurtful because I work for an organization that prides itself on being diverse and inclusive. I also ask myself: What would the feedback be if I were of a different nationality? Or if I were male? Or what would I hear if I were a director or a VP rather than a manager? How do I respond to this feedback? Right now, I feel hurt. I welcome your insight

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How To Respond to Your Interrupting Parent

My mom continuously interrupts me when I’m speaking to her. She’ll sometimes finish my sentences, as if she knows what I’m thinking. Or she’ll start in with something that occurred to her based on something I’ve said. I’ve asked her to please allow me to finish and explained that when she interrupts, I feel disrespected. She didn’t take it well. Since then, I’ve sometimes gently reminded her, “Please, let me finish” and sometimes not so gently said, “How do you know what happened next?” Sometimes I just give up and let her do all the talking. She doesn’t seem to notice that our relationship is becoming, well, not much of a relationship. Any suggestions?

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What to Do When Your Coworkers Dismiss and Ignore You

I’m a new member on a team. I find that when I wish my teammates good morning, they do not respond. Since I’m new and trying to learn, I occasionally ask questions of one of my teammates. When I do, she typically responds, “Go ask so-and-so,” rather than helping me. Another teammate cuts me off when I ask questions. I am unable to finish my question or ask clarifying questions. I need help communicating with this team. Any suggestions?

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