One Productive Minute
focus
Posts by Justin Hale
Certification Insights
accountability
From Good to Great: Using the Crucial Accountability Model to Help Create Great Performance
My colleague Emily and I have taken on an exciting project recently that has pushed me to look at accountability in a new way. If you’re not familiar, our Crucial Accountability content teaches skills for addressing gaps between expectations and actual performance. The accountability model for managing performance is a great tool for stepping up …
Crucial Conversations for Accountability
accountability
How to Manage Someone Resistant to Change
How can I get an employee I supervise who is resistant to change to become more flexible in the workplace? I have included him in discussions about workplace change and have asked him for ideas on how we can improve workflows to support our mission and goals, but he offers no ideas or suggestions.
One Productive Minute
breaks
Episode 80: Why It’s Time to Give Yourself a Break
Work with the natural flow of your energy by consistently taking short breaks throughout the day and you’ll optimize productivity.
How to Admit You’re Burned Out
If you’re feeling burned out, follow this principle when you speak to your manager about it: express yourself as a contributor craving focus, not a complainer craving less.
One Productive Minute
stress management
The Importance of Communication in Business
Client communication is a key part of a company’s success. Good client communication can help improve customer expectations, boost conversion rates, and increase loyalty and retention. Find out more about why client communication is so important and the 12 best practices you can use to improve your business communication skills. Why Is Communication Important in …
What Is Active Listening? Important Skills & Techniques You Need to Know
Communication is more important than ever, but good communication involves more than just the words you say. One of the essential skills of being a good communicator is learning how to be an active listener. Active listening can help build relationships, solve problems, improve accuracy, resolve conflicts, and ensure understanding. Here is your chance to …