Justin’s bio
My colleague Emily and I have taken on an exciting project recently that has pushed me to look at accountability in a new way. If you’re not familiar, our Crucial Accountability content teaches skills for addressing gaps between expectations and actual performance. The accountability model for managing performance is a great tool for stepping up …
How can I get an employee I supervise who is resistant to change to become more flexible in the workplace? I have included him in discussions about workplace change and have asked him for ideas on how we can improve workflows to support our mission and goals, but he offers no ideas or suggestions.
Work with the natural flow of your energy by consistently taking short breaks throughout the day and you’ll optimize productivity.
If you’re feeling burned out, follow this principle when you speak to your manager about it: express yourself as a contributor craving focus, not a complainer craving less.
Client communication is a key part of a company’s success. Good client communication can help improve customer expectations, boost conversion rates, and increase loyalty and retention. Find out more about why client communication is so important and the 12 best practices you can use to improve your business communication skills. Why Is Communication Important in …
Communication is more important than ever, but good communication involves more than just the words you say. One of the essential skills of being a good communicator is learning how to be an active listener. Active listening can help build relationships, solve problems, improve accuracy, resolve conflicts, and ensure understanding. Here is your chance to …
How many goals should I make at a time? At work, we set specific goals dealing with our jobs that I go over monthly with my manager. I also have personal goals related to health, family, personal growth and so on. I don’t feel overwhelmed because they are each so different, but my friends think I am asking too much of myself. I’m just wondering if there’s a good rule-of-thumb for setting and sharing goals.
It’s not news to anyone that we all feel extra burned out right now. We have too much to do. We don’t have enough time. We’re not getting it all done, and so we miss things and then feel bad about ourselves. I want to help and I’m going to cut right to the chase. …
Since exclusively working at home during the pandemic, I have noticed that my team is not communicating as well as we used to. A few team members will not put their cameras on during meetings and often do not contribute to the meeting. What can I say to them without calling them out and making them feel attacked? I am not the leader of the group.
