Before & After: How to Get What You Really Want by Jon K.
Visit the Crucial Skills blog to learn how Jon’s daughter used Crucial Conversations to get what she really wanted . . . a Barbie.
Posts by Brittney Maxfield
Before & After: My BIG Crucial Conversation by Maureen Winningham
Visit the Crucial Skills blog to learn how Crucial Conversations helped Maureen change her life and build a special relationship with her father before it was too late.
Case Study: Influencer Training Helps Tennessee Health System Achieve 100% EHR Adoption
Visit the Crucial Skills blog to learn how McKenzie Medical Center used the Influencer model to achieve their ambitious goal of 100 percent EHR adoption in less than four months.
Guest Post: 7 steps to evolve a culture from control to trust
Visit the Crucial Skills blog to read New York Times bestselling author Adrian Gostick’s article, 7 steps to evolve a culture from control to trust.
When Your Boss Pitches a Bad Idea . . .
Q: When your boss pitches a bad idea do you… a) clam up? b) blow up? c) both? d) speak up candidly and effectively? See what can happen if you select the wrong answer. [youtube https://www.youtube.com/watch?v=QCSZDM8A4Ag&w=600&h=335]
Joseph Grenny Says You're On!: Keep Habits by Competing with Friends
Visit the Crucial Skills blog to learn how you can keep good habits by competing with friends.
Before & After: Making BIG Changes
Visit the Crucial Skills blog to learn how Deb used Change Anything skills to lose sixty pounds and keep it off for more than ten years.
Case Study: Influencer Training Helps Retailer Save Millions and Prosper in Economic Recession
Visit the Crucial Skills blog to learn how Influencer Training helped Gallery Furniture save millions and prosper in an economic recession.
What Happened: How to Eliminate Sarcasm
Visit the Crucial Skills blog to learn how Kerry Patterson’s advice helped a reader eliminate sarcasm.
Before & After: Confronting Public Feedback
Visit the Crucial Skills blog to learn how Eric Crucial Confrontations skills to diffuse a hostile environment and address a meeting attendee’s feedback.