When she first met her husband, Patty Loeffler was thin, active, and the picture of good health. But nine years into her marriage, Patty found herself 100 pounds overweight and a perpetual yo-yo dieter.
J. Lynn Jones is a VitalSmarts veteran. An elementary school principal for sixteen years, he became a certified trainer in Crucial Conversations and used those tools to help his school boost achievement.
How does management attempt to influence the bad behavior of employees and how effective are these influence efforts in creating change? Share your thoughts at CrucialSkills.com
This letter was received in response to a question Joseph Grenny answered in the February 29, 2012 Crucial Skills Newsletter titled, “Influencing Unprofessional Dress.”
We’d like to create an e-book on how to best communicate online. The first step requires getting your input. For example, how often do you turn to social networking sites to handle crucial conversations? Do you primarily witness social media communication masters or disasters?
The 7 Habits of Highly Effective People by Stephen R. Covey – Besides the fact that my name is in the acknowledgments (blush, blush), this seminal book legitimized inside-out learning and personal, interpersonal, and team development as necessary elements of effective leadership. Principles and paradigms become the building blocks instead of style and technique. Unsafe …
What does poverty have in common with obesity? Both are conditions—states of being—that result from repeated behaviors over time—patterns of doing.
Bad behavior runs rampant in the workplace. The healthcare industry is no exception. The American Medical Association’s Council on Ethical and Judicial Affairs defines disruptive behavior as behavior that “tends to cause distress among other staff and affect overall morale within the work environment, undermining productivity and possibly leading to high staff turnover or even resulting in ineffective or substandard care.”
The UnAccountables are gangs of renegades hiding in nearly every organization across the corporate frontier.
Visit the Crucial Skills blog to learn how Joseph Grenny’s advice helped one reader find the path to forgiveness and family unity.
