What if the other person doesn't change despite my efforts to use the skills?
Visit the Crucial Skills blog to read Justin Hale’s response to this question: What if the other person doesn’t change despite my efforts to use the skills?
Crucial Conversations for Mastering Dialogue Posts
Finding Common Ground When You Know You're Right
How to have a respectful crucial conversation even when you know you’re right and the other person is wrong.
Crucial Applications: REACH 2012 BIG Idea Video—Ron McMillan Turns Really Bad Days Into Really Good Data
Visit the Crucial Skills blog to learn how Ron McMillan turns really bad days into really good data.
Thankful Thoughts from the VitalSmarts Authors: This Year, We're Thankful For . . .
Visit the Crucial Skills blog to read thankful thoughts from the VitalSmarts authors and share what you’re thankful for this year.
Recovering from the Loss of a Popular Employee
Visit the Crucial Skills blog to read Joseph Grenny’s response to this question: How can I have a crucial conversation with staff that can alleviate their fears about a recent layoff and maintain confidentiality?
Crucial Applications: REACH 2012 BIG Idea Video—Joseph Grenny Asks Two Important Questions
Visit the Crucial Skills blog to learn how Joseph Grenny’s answers to two important questions can help you increase your ability to change.
Crucial Applications: Office Haunting—How to Have Scary Conversations at Work
Visit the Crucial Skills blog to learn how to have scary conversations at work.
Changing Your Mind about a Job Offer
Visit the Crucial Skills blog to read Joseph Grenny’s response to this question: How do I ask to join the team of a potential manager after I rejected a previous offer?
Crucial Applications: How to Talk Politics with Friends—and Still Have Some Left
Visit the Crucial Skills blog to learn how to talk politics with friends . . . and still have some left.
Before & After: I Felt Like a Nurse Again by Gaylen T.
Visit the Crucial Skills blog to learn how Gaylen’s coworker used Crucial Conversations skills to comfort a patient’s family member.