Dear Joseph, I am a single parent with seventeen- and twenty-year-old sons. Over the years, I have, unintentionally and regrettably, shouted quite loudly at my children when they have misbehaved. My twenty-year-old hasn’t seemed to be bothered, but my seventeen-year-old has become emotionally very distant. He has hinted that it is because I always end …
Dear Joseph, I work at an electric utility company. I work with a group of team members who interact face-to-face with customers under very stressful conditions. When we see customers, we are either turning off their power or turning it back on. Recently, we’ve had issues with these customers turning violent: hitting, attempting to run …
Dear Joseph, I recently married a person who told me he is a recovering sex addict. I believe he is really trying to change his ways and is a good man. However, over the past couple of months, he has started to lie again, sent inappropriate text messages to women, and may have had an …
Dear Joseph, I work very closely with someone who I really like and respect. I have one concern about how he tends to rely on me to deal with all criticisms directed at our shared projects. I have tried bringing up the issue and holding the crucial conversation about it, but it didn’t go well. …
I used to share a poem at the beginning of some of my speeches. I won’t tell you what it was out of respect for its author. I loved the poem. I felt that my recitation of it was a big hit. I thought it was clever, funny, and relevant to my topic. Apparently, I …
Dear Joseph, I have an employee who has previous job experience as a manager but who took an entry level role to get into a full-time position with our company. This employee has been making progress learning our company’s policies and procedures and initially showed a great interest in learning as much as possible. More …
Dear Joseph, I have an issue with my boss. She often talks to me about my colleagues. I have asked her not to do this and she has apologized but continues to complain to me about their performances. Recently, I discovered that my boss said something negative about me to my direct report. I did …
Dear Joseph, In 1995, I gave up my parental rights to a child I fathered so that she could be adopted. At the time, I reasoned the child would do better in a two-parent home. Now, my daughter is twenty-one and would like to contact me. Here are my biggest concerns: 1. Conversing with my …
The biggest impediment to success is rarely a lack of ideas or strategies—it’s an inability to influence people to carry out those ideas or strategies. In others words, it’s a failure of leadership. Leadership is intentional influence. It is a systematic process of influencing the behavior of others in order to achieve important results. If …
Dear Joseph, Our twenty-five-year old son is living on his own for the first time. He has a good-paying job but still lives paycheck to paycheck and frequently borrows money from us. We have bailed him out a number of times and just can’t do it anymore. He has asked if he could move back …
