We’d like to create an e-book on how to best communicate online. The first step requires getting your input. For example, how often do you turn to social networking sites to handle crucial conversations? Do you primarily witness social media communication masters or disasters?
Posts by Brittney Maxfield
The 7 Habits of Highly Effective People by Stephen R. Covey – Besides the fact that my name is in the acknowledgments (blush, blush), this seminal book legitimized inside-out learning and personal, interpersonal, and team development as necessary elements of effective leadership. Principles and paradigms become the building blocks instead of style and technique. Unsafe …
What does poverty have in common with obesity? Both are conditions—states of being—that result from repeated behaviors over time—patterns of doing.
Bad behavior runs rampant in the workplace. The healthcare industry is no exception. The American Medical Association’s Council on Ethical and Judicial Affairs defines disruptive behavior as behavior that “tends to cause distress among other staff and affect overall morale within the work environment, undermining productivity and possibly leading to high staff turnover or even resulting in ineffective or substandard care.”
The UnAccountables are gangs of renegades hiding in nearly every organization across the corporate frontier.
Visit the Crucial Skills blog to learn how Joseph Grenny’s advice helped one reader find the path to forgiveness and family unity.
Visit the Crucial Skills blog to read thankful thoughts from the VitalSmarts authors and share what you’re thankful for this year.
Visit the Crucial Skills blog to learn more about the VitalSmarts Influencer Institute and how you can leave the world a little better than you found it.
Visit the Crucial Skills blog to learn how Gaylen’s coworker used Crucial Conversations skills to comfort a patient’s family member.
Visit the Crucial Skills blog to read our latest Off the Author’s Bookshelf article and find out what Al Switzler is reading.