Crucial Skills®

A Blog by Crucial Learning

Crucial Conversations for Mastering Dialogue

Off the Author's Bookshelf: What Ron's Reading

The 7 Habits of Highly Effective People by Stephen R. Covey – Besides the fact that my name is in the acknowledgments (blush, blush), this seminal book legitimized inside-out learning and personal, interpersonal, and team development as necessary elements of effective leadership. Principles and paradigms become the building blocks instead of style and technique.

Unsafe at Any Speed by Ralph Nader – This almost forgotten, but still incredible, book is about changing the car industry’s and the world’s notion of corporate accountability and the value of human life. Studying the motivations and strategies of this very successful Influencer can help inspire us all to understand how doing our work not only changes minds, but improves and saves lives as well.

The Fifth Discipline: The Art & Practice of The Learning Organization by Peter M. Senge – Peter’s book pushes past simple answers and insufficient techniques to explain five disciplines used to lead and improve organizations. I especially value his explanation of “systems thinking” and “the learning organization” as both foundational concepts and tools.


Diffusion of Innovations by Everett M. Rogers – I keep thinking we’ve moved past his pioneering work, but his research is an absolute necessity for current leaders and Influencers. Who would have thought that getting innovation adopted and change in general is a social process?

Develop Your Crucial Skills

Image for

What's Your Style Under Stress?

Discover your dialogue strengths and weaknesses with this short assessment.

Take Assessment

Image for

Subscribe Now

Subscribe to the newsletter and get our best insights and tips every Wednesday.


Image for

Ask a Question

From stubborn habits to difficult people to monumental changes, we can help.

Ask a Question

Leave a Reply

Get your copies
The ideas and insights expressed on Crucial Skills hail from five New York Times bestsellers.


Take advantage of our free, award-winning newsletter—delivered straight to your inbox