Dear Joseph, About a year and a half ago, a friend approached me about borrowing a significant amount of money. Over the years, he has paid back previous loans faithfully. At the time we talked about this, he offered to pay back with interest. I told him paying interest was not necessary and that he …
Crucial Conversations for Mastering Dialogue Posts
Dear Cricket, Recently, I dressed up for a presentation at school. (I am 14, by the way.) I brought a drawstring bag with me with, an extra set of pants, and my $160 sneakers to change into when my presentation was done. I accidentally left my drawstring bag with my pants and sneakers in the …
Dear Candace, How do you deliver feedback that seems to relate less to behavior and more to personality? I oversee an Employee Resource Group (ERG). The leader of this group, like the members of it, volunteers his time and energy to the ERG. We all want the members to thrive and progress, both personally and …
Dear Joseph, I am one of four adult sisters (all of us over 50 years old). We have a highly critical father who recently has begun making pre-inheritance gifts with ridiculous conditions attached. For example, he recently gifted us two condos, then later told us they are a “responsibility test”—so he can decide whether he’ll …
Dear Candace, What should I do when my coworker complains about my performance to my superiors before or without addressing the concern with me? I wish I had the opportunity to talk with her, but she always goes over my head. Signed, No Opportunity to Address My Performance Dear No Opportunity, It does seem unfair …
Dear David, I have recently been promoted and am now responsible for a group of program managers and their projects. I have been with the company about two years and am the newest member of the team. One of the program managers has taken significant issue with my promotion. He has changed his entire demeanor …
Dear Joseph, I have a challenge with a relatively new coworker who consistently tells me how “he would do my job if he were me.” He says this in front of my staff members. I respect his knowledge and leadership, but the frequent digs are starting to get to me. I have taken him aside …
Dear Justin, My church says they need the members to help with various responsibilities, so I volunteer often. But when I do, I’m told to focus on my family. Or people tell me they’re worried I’ll get burned out. They’ve also suggested my excitement is “a little over the top.” Other times, when I offer …
Dear Joseph, My husband and I have not talked to my brother-in-law and his wife for five years. The reasons are insignificant. They live on the first floor, and we live on the ground floor of the same house. I once took a step forward to mend the relationship, but they declined my request. How …
Dear Cricket, If I needed to inform employees of a medium-large company that a small reduction in pay is forthcoming due to declining revenues, how could I do this in an email that would be supportive and factual? Signed, Bearer of Bad News Dear Bearer of Bad News, Such a tough message! For help with …