Dear Candace, What should I do when my coworker complains about my performance to my superiors before or without addressing the concern with me? I wish I had the opportunity to talk with her, but she always goes over my head. Signed, No Opportunity to Address My Performance Dear No Opportunity, It does seem unfair …
Crucial Conversations for Mastering Dialogue Posts
Dear David, I have recently been promoted and am now responsible for a group of program managers and their projects. I have been with the company about two years and am the newest member of the team. One of the program managers has taken significant issue with my promotion. He has changed his entire demeanor …
Dear Joseph, I have a challenge with a relatively new coworker who consistently tells me how “he would do my job if he were me.” He says this in front of my staff members. I respect his knowledge and leadership, but the frequent digs are starting to get to me. I have taken him aside …
Dear Justin, My church says they need the members to help with various responsibilities, so I volunteer often. But when I do, I’m told to focus on my family. Or people tell me they’re worried I’ll get burned out. They’ve also suggested my excitement is “a little over the top.” Other times, when I offer …
Dear Joseph, My husband and I have not talked to my brother-in-law and his wife for five years. The reasons are insignificant. They live on the first floor, and we live on the ground floor of the same house. I once took a step forward to mend the relationship, but they declined my request. How …
Dear Cricket, If I needed to inform employees of a medium-large company that a small reduction in pay is forthcoming due to declining revenues, how could I do this in an email that would be supportive and factual? Signed, Bearer of Bad News Dear Bearer of Bad News, Such a tough message! For help with …
Dear Steve, Recently, I was turned down for a promotion to director. My boss said the decision was made by the others involved in the interview process. She said that had they recommended me for the position, she would have promoted me. I later initiated a crucial conversation with her. I felt she didn’t take …
Dear David, I am a long-time volunteer and employee for a small, nonprofit organization. Recently, we got a new Executive Director and his management style is very challenging. I am the director of Learning and Education and previously planned all learning events. The new ED has created learning events of his own, but does not …
Dear Joseph, Four years ago, I gave my savings to my brother, so he could open a business. I was hesitant because he has a temper and communicating with him can be tricky, but I went ahead. My mother-in-law also invested. Recently, I wanted my brother to repay some of the money, but asking for …
Dear Joseph, We are headed for our first nursing strike. Employees are heartbroken at the situation. Patients and families are concerned about the quality of care with contingent workers on site, and long-term relationships are being fractured by the decision to picket or work. I continue to hope that we’ll rely on what unites us—doing …