Dear Joseph, I have a dear male friend. We are romantically involved in a long-distance relationship across different time zones. Our main means of communication are texting and phone, or video talking. We usually talk one to two hours a day—late at night for him, and after work for me. However, our conversations often turn …
Crucial Conversations for Mastering Dialogue Posts
Dear Emily, I have been living with my roommate and good friend for a couple of years now. We have had several trust issues in the past but have been able to resolve them after long and emotional conversations. However, recently she broke my trust and I don’t want to fix the friendship. That said, …
Dear Steve, What do you do when respect is violated time and time again? I have revisited mutual purpose with a peer, but we always end up in the same loop: I feel disrespected and dialogue comes to “a screeching halt.” Because of the disrespect, I go to silence and remain there. What do you …
Dear Joseph, How can I ask the higher-ups in my organization to “step up” their game? Their lack of ambition limits my career development because there are no real opportunities for me to take on more responsibilities. My higher-ups are pretty laid back. In fact, I hesitate to use the word “lazy,” but that would …
Dear Scott, I have an 11-year-old son who is struggling and I don’t know what to do. We recently relocated overseas, far from home and family and friends. Then the COVID-19 restrictions hit. My boy’s behavior changed significantly. He is always angry and frustrated. I’ve tried to keep him busy in sports and music, but …
Dear Justin, How do I ask for clarification of my role and responsibilities? It’s difficult to manage my time and expectations when my responsibilities are unclear and additional duties pop up at the last minute. This leaves me with multiple projects undone and stretched too thin, and yet I’m working 10- to 18-hour days. I …
Dear Scott, I must prepare for a virtual board presentation. I reviewed your tips for leading an engaging meeting and loved them. I am curious if the same tips are applicable for a presentation that is intended to inform rather than entertain. Signed, Learning More than Ever Dear Learning More than Ever, I love your …
Dear Steve, My wife and I have this friend who avoids crucial conversations. It got to a point where so much bad stuff had built up and festered that this individual “put her foot down” and told us “we are changing our friendship,” and “this is how it has to be.” We’ve witnessed a lot …
Dear Joseph, I’m having a tough time giving performance feedback to an employee who is very much overconfident. I don’t want to diminish her contributions or discourage her. But when I give feedback, she deflects it. And when she is asked what she could have done better, she has nothing to offer. Due to this …
Dear Joseph, I am a new director in a healthcare environment. I am struggling to collaborate with another director who reports to a different administrator. She and I have very different leadership and communication styles, and it feels as if she does not respect my role. She does not listen, cuts me off mid-sentence, and …