Melanie Collins is director of human resources, talent, and culture at the International African American Museum in Charleston, South Carolina, which opened in June 2023. As a human resources department of one, Collins has been busy growing the museum staff from 20 people to about 75 people in the past two years.
We are so excited to announce the refresh of the Strength Deployment Inventory® (SDI®) facilitator certification course! As we add this powerful assessment to the Crucial Learning product offerings, we have rebranded and refreshed this certification experience. We’ve lifted this course to provide a more streamlined and approachable experience for certified facilitators and those they …
Chris McGill and Cheryl Becker aren’t your typical trainers. Chris is an industrial engineer, and Cheryl was once afraid of public speaking. They’re Lean Six Sigma blackbelts who work in the process improvement space at Cintas, a global business services corporation. They do not work in human resources or learning and development, and yet this …
When R. Wade Wilshusen’s coaching budget was cut in half, he and his team had to go back to the drawing board. Wilshusen is an elementary instructional coach facilitator. Normally, coaches are paired with teachers based on expertise. For example, a coach who understands math well would work with a math teacher. But after the …
One of the most nerve-wracking parts of leading, training, and coaching is fielding questions from your audience. A common question I hear is, “What happens if I get a question I don’t know the answer to?” It’s natural to have these fears because we all want to show up as our best selves, and getting …
The saying “We don’t see things as they are, we see them as we are” strikes a chord with Aaron Tremblett, who works as a senior consultant of leadership development and coaching for the Government of Alberta, Canada. As humans, we make judgments and evaluations based on our biases and ways of doing things—but with the dynamic duo of Crucial Conversations and the SDI assessment, we’re able to check our biases, reduce conflict, and increase our understanding of others.
Training sessions often face the challenge of maintaining participant engagement and interaction. While disseminating information is essential, creating an interactive environment enhances learning retention and application. Whether you’re facilitating in person or virtually, you can employ these techniques and resources to foster engagement and facilitate a dynamic learning experience. Here are some top tips and strategies to elevate your training sessions.
As Robert Ingersoll famously said, “We rise by lifting others.” That quote has become a touchstone for Karl Bradley, a leadership and team development specialist at Extension Foundation, a nonprofit organization that supports the 112 land-grant institutions in the Cooperative Extension system around the U.S. and its territories. “We need one another, and so we …
Virtual training has become an essential tool, and often a preferred option, for corporate learning and development. With the rise of remote work and global teams, facilitating effective training sessions virtually has become a crucial skill for trainers and facilitators.
When it comes to holding Crucial Conversations in healthcare, all parties have a common mutual purpose possible: what’s best for the patient. And yet this doesn’t make the conversations any less crucial, according to Matt Pfleger, the manager of learning and development at UMass Memorial Health, the largest health care system in central Massachusetts.
