Virtual training has become an essential tool, and often a preferred option, for corporate learning and development. With the rise of remote work and global teams, facilitating effective training sessions virtually has become a crucial skill for trainers and facilitators.
When it comes to holding Crucial Conversations in healthcare, all parties have a common mutual purpose possible: what’s best for the patient. And yet this doesn’t make the conversations any less crucial, according to Matt Pfleger, the manager of learning and development at UMass Memorial Health, the largest health care system in central Massachusetts.
The magic of Crucial Learning courses comes in the practical application of course concepts. So what do you do when the practice sessions outlined in the course material don’t quite fit your industry?
How do you move from hosting disparate training events to creating an intentional learning journey for learners across the organization? Caitlin Murphy, an organizational development specialist at Franciscan Alliance, recently helped to launch the first tier of Franciscan Leadership University to guide learners through recommended courses.
We’ve all had this moment: A learner asks a tough question, and all eyes turn to you in expectation that you, as the expert trainer, will know the answer. Sometimes this is not too challenging—and other times it is downright terrifying. When I facilitate, I engage the entire class in answering tough questions to get …
How do you continue the learning journey when your organization has trained most employees? Kara Cuzzetto offers coaching sessions and holds semiannual refresher sessions to help her team keep their Crucial Conversations® skills sharp.
We’re all aware of the benefits of knowledge. We’ve come to know that knowledge is power, and education has an immense impact. But I’ve concluded that, when it comes to teaching and training others, there is a downside to knowledge.
Creating psychological safety matters in any workplace, but in the oil and gas industry, that safety can make all the difference in maintaining a physically safe workplace.
Marketing may not be second nature for most learning and development professionals, but it is for Patrick Maurer. Before joining the employee development team at the City of Tempe, Maurer developed marketing acumen running his own business. He’s applied some tried-and-true techniques to promote the city’s learning and development offerings with its employees.
Each year we begin anew with commitments for improved health, strengthened relationships, better behaviors, increased skills—new habits. Some realize those resolutions, but for many (if not most), the goals never materialize. It may seem like you’re setting the same New Year’s resolutions year after year. Lose weight becomes lose more weight or lose weight again. Get fit in 2022 turns into get fit next year in 2023. Sort out the junk in your shed transitions to sort out the junk in your life.
I’ve taken a different approach.
