Certification Insights Posts

Karl Bradley and Finding Success Together

As Robert Ingersoll famously said, “We rise by lifting others.” That quote has become a touchstone for Karl Bradley, a leadership and team development specialist at Extension Foundation, a nonprofit organization that supports the 112 land-grant institutions in the Cooperative Extension system around the U.S. and its territories. “We need one another, and so we …

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5 Min
Elevating Training: Five Interactive Strategies for Certified Trainers

Training sessions often face the challenge of maintaining participant engagement and interaction. While disseminating information is essential, creating an interactive environment enhances learning retention and application. Whether you’re facilitating in person or virtually, you can employ these techniques and resources to foster engagement and facilitate a dynamic learning experience. Here are some top tips and strategies to elevate your training sessions.

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5 Min
Matt Pfleger and Empowering Caregivers with Dialogue Skills

When it comes to holding Crucial Conversations in healthcare, all parties have a common mutual purpose possible: what’s best for the patient. And yet this doesn’t make the conversations any less crucial, according to Matt Pfleger, the manager of learning and development at UMass Memorial Health, the largest health care system in central Massachusetts.

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5 Min
Patrick Maurer and Marketing Mastery

Marketing may not be second nature for most learning and development professionals, but it is for Patrick Maurer. Before joining the employee development team at the City of Tempe, Maurer developed marketing acumen running his own business. He’s applied some tried-and-true techniques to promote the city’s learning and development offerings with its employees.

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5 Min

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