Visit the Crucial Skills blog to read Candace Bertotti’s answer to this question: “What if a participant claims they don’t have a conversation to work on for their acid test?”
Certification Insights Posts
Visit the Crucial Skills blog to read Steve Willis’ article, “From the Road: When Does Training Start?”
Visit the Crucial Skills blog to read Amy Daly-Donovan’s answer to this question: “How do you build and maintain a high level of energy while training?”
ABOUT THE AUTHOR Dave Angel is a Master Trainer. READ MORE How do you respond when you show a video and a participant comments, “That scenario has nothing to do with my life. Nothing like that would ever happen here. That just doesn’t seem realistic.”? That’s a very good question. I can remember going through …
Visit the Crucial Skills blog to read Steve Willis’ article, From the Road: Mind the Gap.
Visit the Crucial Skills blog to read Candace Bertotti’s answer to this question: Is it ever appropriate to move to silence?
Visit the Crucial Skills blog to read Steve Willis’ latest From the Road article.
ABOUT THE EXPERT Steve Willis is a Master Trainer and Vice President of Professional Services at VitalSmarts. READ MORE I’m writing this article, as I have many times in the past, during my plane ride home (Woo-Hoo!). However, I’m not returning from conducting a training, as is often the case, but rather from a number …
ABOUT THE AUTHOR Stacy Nelson is a Master Trainer and Senior Consultant at VitalSmarts. READ MORE When trying to commit to seek mutual purpose, what if the other person refuses to open up and share his or her meaning to find and/or create a mutual purpose? It can be difficult when the other person seems …
ABOUT THE AUTHOR Emily Hoffman is a Master Trainer and Senior Director of Client Training and Employee Development at VitalSmarts. READ MORE How do you hold a crucial conversation via e-mail? A crucial conversation is best handled face-to-face. No exceptions. The best among us use e-mail and voice mail to schedule and follow up on …