We’ve all had this moment: A learner asks a tough question, and all eyes turn to you in expectation that you, as the expert trainer, will know the answer. Sometimes this is not too challenging—and other times it is downright terrifying. When I facilitate, I engage the entire class in answering tough questions to get …
In the fall of 2018 received coaching from a highly experienced facilitator. After he observed my delivery, I expected him to give me feedback on my teaching style. However, he didn’t address my style but rather the time it took me to deliver the material. Confused, I listened to his instruction, which would forever change …
In February of 2020 I was in San Jose, California to deliver training to a group of hospital directors. As I sat in the airport waiting for my flight home to Nashville, I noticed people walking through the airport wearing masks. At the time I thought this was an unusual sight. Little did I know …
We’ve all been in that class. The trainer quickly gives instructions, and the “What are we supposed to do?” whispers begin among the tables. More time is spent trying to figure out what to do rather than engaging in the learning activity itself. One of the most powerful skills I’ve learned in my training career …
On my desk reside several personal objects of great significance. My screaming goat (a gift from a friend); a photo of my children when they were small, all smiling in adorable matching outfits; a clay platypus made for me by my youngest son when he was 6; and one of my most treasured possessions: my …
Many years ago, my husband and I set out on a spontaneous weekend trip: no hotel reservations, no agenda, no destination. Our plan was simply to see where the road would take us.
