Posts by Justin Hale

When Your Boss Suffers From Short-term Memory Loss

Dear Justin, Short of writing down every word, how do you communicate with a boss who repeatedly gives input or instruction “on the fly,” but then later cannot recall what he approved or instructed? Often this input comes up rapidly or in response to other issues. Signed, Dealing with Short-Term Memory Lapses Dear Dealing, I’m …

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The Anatomy of an Apology

I recently did something hurtful to a family member. Shortly afterward, I said I was sorry but the person didn’t seem to accept my apology. I’ve tried to reach out but they are giving me a bit of a “cold shoulder.” They still seem bugged about what I did. I feel like I’ve done my part and now it’s up to them to accept the apology. Should I be looking at this differently?

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