Justin Hale, a Master Trainer in Crucial Conversations, says there are a few phrases to avoid when discussing politics – they only elicit defensiveness and pushback.
Justin Hale, a Master Trainer in Crucial Conversations, says find a balanced approach to talking politics. Look for ways to be both confident and humble.
Justin Hale, a Master Trainer in Crucial Conversations, says find a balanced approach to talking politics. Look for ways to be both confident and humble.
Justin Hale, a Master Trainer in Crucial Conversations, says if your motive isn’t to listen and learn, you probably don’t need to have the conversation at all.
2020 has been full of unexpected challenges, especially for the live events industry. As trainers we are learning how to use video conferencing on a variety of platforms as a new reality. We know that this transition has been challenging for many in our industry, but we can take solace in knowing that we are …
Justin Hale, a Master Trainer in Crucial Conversations, says when you and a friend have opposing opinions, focus on their experience rather than your differences.
Justin Hale, a Master Trainer in Crucial Conversations, says make good assumptions and extend grace for a productive conversation about politics.
Dear Justin, How do I ask for clarification of my role and responsibilities? It’s difficult to manage my time and expectations when my responsibilities are unclear and additional duties pop up at the last minute. This leaves me with multiple projects undone and stretched too thin, and yet I’m working 10- to 18-hour days. I …
Dear Justin, I’ve been following your advice and keeping an inventory of all my to-dos and tasks somewhere not in my head. The problem now is how to organize them. I feel a little better now that I can see everything on a list, but I still don’t feel organized. What is the best way …
Dear Justin, We are learning how to use videoconferencing as our new meeting platform. Do you have tips for facilitating meetings to promote participation and feedback, as many people seem uncomfortable because they can’t read non-verbal cues from others? Also, do you have effective methods for guiding people with interaction? No one is using the …
