Dear Justin, In our organization we are meeting more than ever but our meeting effectiveness is down dramatically. The issues we see include: No clear direction Too much time spent ranting or venting Less listening and more talking Stuff not getting done How do we get to effective and efficient meetings while also caring for …
Justin Hale, a Master Trainer in Crucial Conversations, says there a few phrases to avoid when discussing politics – they only illicit defensiveness and pushback.
Justin Hale, a Master Trainer in Crucial Conversations, says there are a few phrases to avoid when discussing politics – they only elicit defensiveness and pushback.
Justin Hale, a Master Trainer in Crucial Conversations, says find a balanced approach to talking politics. Look for ways to be both confident and humble.
Justin Hale, a Master Trainer in Crucial Conversations, says find a balanced approach to talking politics. Look for ways to be both confident and humble.
Justin Hale, a Master Trainer in Crucial Conversations, says if your motive isn’t to listen and learn, you probably don’t need to have the conversation at all.
2020 has been full of unexpected challenges, especially for the live events industry. As trainers we are learning how to use video conferencing on a variety of platforms as a new reality. We know that this transition has been challenging for many in our industry, but we can take solace in knowing that we are …
Justin Hale, a Master Trainer in Crucial Conversations, says when you and a friend have opposing opinions, focus on their experience rather than your differences.
Justin Hale, a Master Trainer in Crucial Conversations, says make good assumptions and extend grace for a productive conversation about politics.
Dear Justin, How do I ask for clarification of my role and responsibilities? It’s difficult to manage my time and expectations when my responsibilities are unclear and additional duties pop up at the last minute. This leaves me with multiple projects undone and stretched too thin, and yet I’m working 10- to 18-hour days. I …
