Dear Joseph, I have a challenge with a relatively new coworker who consistently tells me how “he would do my job if he were me.” He says this in front of my staff members. I respect his knowledge and leadership, but the frequent digs are starting to get to me. I have taken him aside …
Posts by Joseph Grenny
Dear Joseph, My husband and I have not talked to my brother-in-law and his wife for five years. The reasons are insignificant. They live on the first floor, and we live on the ground floor of the same house. I once took a step forward to mend the relationship, but they declined my request. How …
Dear Joseph, Four years ago, I gave my savings to my brother, so he could open a business. I was hesitant because he has a temper and communicating with him can be tricky, but I went ahead. My mother-in-law also invested. Recently, I wanted my brother to repay some of the money, but asking for …
Dear Joseph, We are headed for our first nursing strike. Employees are heartbroken at the situation. Patients and families are concerned about the quality of care with contingent workers on site, and long-term relationships are being fractured by the decision to picket or work. I continue to hope that we’ll rely on what unites us—doing …
Dear Joseph, I attend a church with a small congregation. One of our members sings at the top of her lungs and is very much off key. Always. She overpowers the rest of us. I have witnessed people plugging an ear or intentionally sitting farther away. It seems that something could or should be said …
Dear Joseph, I am on the leadership team of an organization that is in the beginning stages of a significant cultural change. In reflecting on the work in front of us, I realized that I do not trust the CEO to lead us through this change. This is a person I like and respect, but …
Dear Joseph, What responsibility does the receiver of an apology have in the healing of deep-seated hurt? I have felt alienated from my brother for eight years. We had a blowup (no one really remembers what it was about). He said some words that cut deeply into me. Then a couple of years later he …
Dear Joseph, My father often peppers his speech with declarations like “Obama is a Marxist” or “Eighty percent of Americans don’t pay taxes.” I can sometimes leave the conversation and look up details of what he calls “facts,” but in the moment I don’t have any tangible information; just a deep-rooted intuition that he is …
Dear Joseph, I was at a nail salon with my daughter, daughter-in-law, and my elderly mother. The salon was packed. We have used this salon many times in the past. They tend to manage their schedule well. A woman entered the salon and started yelling at one of the owners who was in the middle …
Dear Joseph, How do you have a crucial conversation when someone pulls rank and shuts down dialogue by saying something like, “Because I’m the boss!”? I’m in a situation where I would like to discuss better solutions, but when I do, the other person uses her authority to stop the conversation. Signed, Powerless Dear Powerless, …