Dear Authors, My husband left me for someone else nine months ago. We have two children, both in middle school. We have worked out a child custody schedule where he has the kids every other weekend and we have traded off vacation times during the school year. He now is asserting he wants to have …
ABOUT THE AUTHOR Joseph Grenny is coauthor of four New York Times bestsellers, Change Anything, Crucial Conversations, Crucial Confrontations, and Influencer. READ MORE Dear Authors, I work with patients with chronic kidney disease as a nephrology nurse care manager. I had a patient who was quickly worsening and whose vascular access—or fistula—had healed for nine …
ABOUT THE AUTHOR Joseph Grenny is coauthor of four New York Times bestsellers, Change Anything, Crucial Conversations, Crucial Confrontations, and Influencer. READ MORE Dear Authors, I desperately need guidance with a crucial conversation. I have a long-time friend who has a lot of “ups and downs” in her life. I’m the shoulder that she cries …
ABOUT THE AUTHOR Joseph Grenny is coauthor of four New York Times bestsellers, Change Anything, Crucial Conversations, Crucial Confrontations, and Influencer. READ MORE Dear Crucial Skills, Working as a respiratory therapist, I frequently notice common, yet avoidable, mistakes that can cause major issues if not resolved. One of our daily tasks as a Respiratory Team …
Dear Crucial Skills, Here’s my struggle: I work for a very well respected company that prides itself on doing the right thing, always having integrity, etc. I recently discovered that one of the HR employee conference rooms has a hidden video camera. The vast majority of employees who meet with the HR staff in this …
Dear Crucial Skills, I’m a partner in a small law firm in a small town. I’m about to have a Crucial Conversation with a fairly new secretary who is doing a lot of personal stuff on ‘company’ time. Two problems: 1) the secretary who shared her concerns with me about this new secretary doesn’t want …
Dear Crucial Skills, My wife asked a friend of ours to help her with a home improvement project. Since then there have been other similar types of projects and he is now coming over to the house on a regular basis. In some worrisome ways their friendship seems too close. I have not found them …
Visit the Crucial Skills blog to read Joseph Grenny’s answer to this question: How can your materials help a mother of a ten-year-old respond appropriately when her child speaks disrespectfully?
ABOUT THE AUTHOR Joseph Grenny is coauthor of four New York Times bestsellers, Change Anything, Crucial Conversations, Crucial Confrontations, and Influencer. READ MORE Dear Crucial Skills, Our city has been struggling with a diversity initiative, and we’ve been going through the Crucial Conversations training to help address issues that keep our employees from working together …
Dear Crucial Skills, One late Friday afternoon while traveling on a commercial airline carrier that was completely packed (all seats sold—and I do mean all), I had the misfortune of getting a center seat. If this were not bad enough, it was summertime (and of course uncomfortably warm). The person seated immediately to my right …
