Dear Crucial Skills, What do you do when someone violates an agreed upon decision-making process? Four other supervisors and I recently made a process improvement decision. Two weeks later one of my peer supervisors called a meeting that I assumed was a chance to review progress on implementing these decisions. I sent one of my …
ABOUT THE AUTHOR Joseph Grenny is coauthor of four bestselling books, Change Anything, Crucial Conversations, Crucial Confrontations, and Influencer. READ MORE Dear Crucial Skills, I am a corporate lawyer. I have been trying to tell our VP of Legal Affairs that I believe the company is at serious risk for litigation on an issue. Each …
Dear Crucial Skills, My boss is out of control. He fabricates facts to support his personal agenda. He applies or ignores corporate policies at his whim. He makes blatant displays of favoritism–punishing some employees severely while overlooking others who do the exact same thing. He accuses employees falsely, and then creates evidence if needed to …
Dear Crucial Skills, I am in a real dilemma. My father has just turned 59 and he is showing signs of dementia. I do not know how to approach him. I am worried I will make things worse for him by bringing his attention to his health, even though I know he must be aware …
ABOUT THE AUTHOR Joseph Grenny is coauthor of four bestselling books, Change Anything, Crucial Conversations, Crucial Confrontations, and Influencer. READ MORE Dear Crucial Skills, You talk a lot about “Making It Safe” by helping people know you respect them. What if you don’t? My manager is manipulative and deceitful, and I despise her. So, …
