Posts by Joseph Grenny

Employee Temper Tantrum

ABOUT THE AUTHOR Joseph Grenny is coauthor of four New York Times bestsellers, Change Anything, Crucial Conversations, Crucial Confrontations, and Influencer. READ MORE Dear Crucial Skills, I am a relatively new hospital manager. I inherited a team that is severely challenged when it comes to communication, attitude, and accountability. Recently, one of my nurses threw …

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Time to Move Out

ABOUT THE AUTHOR Joseph Grenny is coauthor of four New York Times bestsellers, Change Anything, Crucial Conversations, Crucial Confrontations, and Influencer. READ MORE Dear Crucial Skills, I have a son who I need to have a crucial conversation with. At twenty-one, he is living at home and working part time for a fast-food chain. He …

Unfair Compensation

Dear Crucial Skills, I know of a very hard-working individual presently employed in State Government who is being paid unfairly. She is very well trained in her profession and has even been recognized nationally for her work. She routinely carries about double the workload of others doing the same or similar job. Finally, she has …

Being Shut Down

ABOUT THE AUTHOR Joseph Grenny is coauthor of four New York Times bestsellers, Change Anything, Crucial Conversations, Crucial Confrontations, and Influencer. READ MORE Dear Authors, I work with patients with chronic kidney disease as a nephrology nurse care manager. I had a patient who was quickly worsening and whose vascular access—or fistula—had healed for nine …

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