I am in the process of putting together the pieces of my 2020 training vision for 2021. With so many fractured and competing needs and a drastically different landscape, how do I reset my vision and bring healing and hope to my organization?
I have a few employees who are unhappy with the change in our government’s administration and they tend to be very outspoken. I believe people shouldn’t discuss politics in the workplace, especially if they’re just voicing opinions to someone who hasn’t asked for them. How should I address this with the people in my office so we can continue to work together peacefully?
VitalSmarts Master Trainer Maria Moss talks about finding authentic ways to fight racism.
Q. I am a new provisionally certified Crucial Conversations trainer. I was only able to train one course before the pandemic hit our organization and training plans were placed on hold. Until that changes, I would like to leverage the skills to add value to leadership as they navigate the challenges our organization faces. What …
VitalSmarts Master Trainer Maria Moss shares a tip for managing intentionally biased comments through active listening and constructive engagement.
VitalSmarts Master Trainer Maria Moss talks about understanding different perspectives by being curious at work. For more information on learning the skills you need to speak up when it matters most, visit https://www.crucialskills.com/saythat
VitalSmarts Master Trainer Maria Moss shares a tip for addressing racial bias on social media. For more information on learning the skills you need to speak up when it matters most, visit https://www.crucialskills.com/saythat
VitalSmarts Master Trainer Maria Moss shares a tip for contextualizing racially biased comments to address the intent rather than the emotion of the moment. For more information on learning the skills you need to speak up when it matters most, visit https://www.crucialskills.com/saythat
VitalSmarts Master Trainer Maria Moss shares a tip for receiving feedback about when your opinion differs from another’s. For more information on learning the skills you need to speak up when it matters most, visit https://www.crucialskills.com/saythat
Master Trainer Maria Moss shares a tip for how using facts can help you master your story instead of your interpretation of a conversation, situation or an opinion.
