Crucial Influence Posts

Kerrying On: I Get Goose Bumps

ABOUT THE AUTHOR Kerry Patterson is coauthor of four New York Times bestsellers, Crucial Conversations, Crucial Accountability, Influencer, and Change Anything. READ MORE Listen to Kerrying On via iTunes Every now and then, someone accomplishes something so remarkable that you just have to talk about it. The accomplishment I have in mind has quietly taken …

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Influencing Litter Control

Dear Crucial Skills, I run a city initiative to clean up garbage in the spring. Do you have any advice for influencing residents to stop littering in the first place? Fighting Litter Dear Fighting, Thank you for your community service. We each need to do our part. After all, we are the community, and the …

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Motivating a Teenager

Dear Crucial Skills, My sixteen-year-old daughter excels academically and plans to pursue a university education to become a physiotherapist. She is a very intelligent and sensible teenager and is admired by family, teachers, and friends. However, her teacher called me with concerns about her recent behavior, attitude, and work habits. Lately, she procrastinates homework assignments, …

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