My supervisor has been micromanaging employees, disclosing project information that shouldn’t be, and generally just overstepping communication boundaries. I have stopped sharing information with them for fear that they will share it too soon or in the wrong way. My question is this: How do I have a Crucial Conversation with my supervisor about this?

I have a close friend who recently they told me their views on vaccines, mandates, and masks, and now I see them differently. They were vocal and opinionated. I would be lying if I said it hasn’t affected our interactions. I really like my friend, but I feel they aren’t being reasonable or rational. Every time I think about talking with them, I get annoyed and irritated. What can I do?

I find that I am asked to do more in a day than I can actually accomplish. Each day, I might get ten things done but twenty new tasks get added to my list, so the list just grows and never shrinks.

My 27-year-old son moved in with me and my husband before the pandemic and planned to buy a house last spring. He has since enrolled in grad school and it’s now a seller’s market, so he is still here. The problem is that we have a four-bedroom house, and we want it all to ourselves.

We overhauled our two most popular courses—Crucial Conversations and Crucial Accountability—with one objective: to demonstrate how timeless skills can be applied to today’s challenges. We refreshed everything from the videos to the practice scenarios to the slides and images. We are so excited for you to see and experience our new courses—Crucial Conversations for Mastering Dialogue and Crucial Conversations for Accountability.

I have a direct report. He is very volatile, not at all a team player. Everyone gets along great in the department except him. He always tries to point out everyone’s faults but not his own. He is very difficult to talk to. How can I overcome this?

Dear Joseph, I have a stubborn stepson who refuses to speak with his father. He thinks his father doesn’t love him, which is not so. What can I say to him so he’ll open up? Signed,Getting Through Dear Getting Through, First, with no background about your stepson’s life, history with dad, or relationship with you, …

What approach can you take when someone believes that hurting others (insulting, accusing, and so on) is good and right and helps the other person become better?

My supervisor is intimidated by me and is unable to have a solid conversation with me because he’s worried I will be confrontational. How can I have a Crucial Conversation with him so that he won’t avoid talking with me?