Crucial Conversations for Mastering Dialogue Posts

A Boss's Drinking Problem

ABOUT THE AUTHOR Ron McMillan is coauthor of four New York Times bestsellers, Change Anything, Crucial Conversations, Crucial Confrontations, and Influencer. READ MORE Dear Crucial Skills, A friend has an office director with a clear cut drinking problem. The drinking has, at times, interfered with the director’s ability to carry out his work to his …

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When Cultures Clash

ABOUT THE AUTHOR Joseph Grenny is coauthor of four New York Times bestsellers, Change Anything, Crucial Conversations, Crucial Confrontations, and Influencer. READ MORE Dear Crucial Skills, Our city has been struggling with a diversity initiative, and we’ve been going through the Crucial Conversations training to help address issues that keep our employees from working together …

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