Crucial Conversations for Accountability Posts

Project Management Woes

ABOUT THE AUTHOR Joseph Grenny is coauthor of four New York Times bestsellers, Change Anything, Crucial Conversations, Crucial Confrontations, and Influencer. READ MORE Dear Authors, I am working on a project that is seriously behind schedule—in part because the goals are too ambitious for the amount of power we have. As a result, everyone is …

Carpool Dilemma

ABOUT THE AUTHOR Joseph Grenny is coauthor of four New York Times bestsellers, Change Anything, Crucial Conversations, Crucial Confrontations, and Influencer. READ MORE Dear Authors, I carpool with a neighbor to get my two children and hers to and from school. She is an acquaintance and not a close friend. I like her and our …

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Anger Management Revisited

ABOUT THE AUTHOR Kerry Patterson is coauthor of four New York Times bestsellers, Change Anything, Crucial Conversations, Crucial Confrontations, and Influencer. READ MORE   Dear Crucial Skills, I read your recent article on anger management. It captured well the consequences of even rare lapses into anger. However, it would be useful to also understand how …

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