Visit the Crucial Skills blog to read Dave Angel’s response to this question: How can I help participants be certain they are addressing the right crucial conversation?
Certification Insights Posts
Visit the Crucial Skills blog to read Cricket Buchler’s response to this question: How do I respond to participants’ concerns about participating in training?
Visit the Crucial Skills blog to read Darrell Harmon’s response to this question: How much prep time do I need, and how do I work that time into my already busy schedule?
Visit the Crucial Skills blog to read Steve Willis’ article, “At the End of the Day.”
Visit the Crucial Skills blog to read Neil Staker’s answer to this question: How can I improve time management in the classroom?
Visit the Crucial Skills blog to read Steve Willis’ From the Road article, Break the Plane.
Visit the Crucial Skills blog to read Master Trainer Barbara Hauser’s answer to this question: How many times should I have a conversation before I give up?
Visit the Crucial Skills blog to read Master Trainer Justin Hale’s response to this question: When using the STATE skills, is it okay to use facts from a third party?
Visit the Crucial Skills blog to read Steve Willis’ From the Road article, Do You Know Where Your Participants Are?
Visit the Crucial Skills blog to read Jillian Herrick-Frazier’s answer to this question: What if the person I’m dealing with is not reasonable, rational, or decent?