How Do I Say That
Anger
How Do I Start a Crucial Conversation?
Vice President of Development and Delivery Emily Gregory shares a tip for starting a crucial conversation when you feel nervous.
Posts by Emily Gregory
How Do I Say That
behavior change
How to Add Meaning to a Crucial Conversation
Vice President of Development and Delivery Emily Gregory shares insight into who is responsible for adding meaning to a crucial conversation.
Certification Insights
social learning
Double Duty for Learning: Fostering Social Connection
When most L&D professionals think about social learning, it is with an emphasis on learning. We know people learn through social modeling, discussion, coaching, mentoring and connection. For many L&D professionals, social strategies have been a means to an end—they help us accomplish or further our learning objectives. But what if we have failed to …
How Do I Say That
attitude
How to Manage Passive-Aggressive Comments
Vice President of Development and Delivery Emily Gregory talks about how to change your attitude toward a passive-aggressive commenter for a better outcome.
How Do I Say That
civility
How to Listen, Learn and Avoid a Political Debate
Vice President of Development and Delivery Emily Gregory talks about how to use active listening to learn and converse, rather than debate right and wrong when it comes to politics.
When Coworkers Treat You Differently Because of Your Relationship Status
Dear Emily, I am a single adult woman who wants to do her work and work well with others. However, because of my single status, my workplace culture, and local culture, my sense of self-worth is getting bruised. For example, a number of male colleagues have explicitly told me that they are “just being nice” …
How to End a Friendship but Remain Roommates
Dear Emily, I have been living with my roommate and good friend for a couple of years now. We have had several trust issues in the past but have been able to resolve them after long and emotional conversations. However, recently she broke my trust and I don’t want to fix the friendship. That said, …
How Do I Say That
corporate culture
How to Clarify Your Intention for a Safe Email Conversation.
Emily Gregory, vice president of delivery operations, shares tips for creating safe dialogue by making your intentions clear to email recipients.
COVID-19: How Do I Help My Friends Think Differently About Coronavirus Safety?
Emily Gregory, vice president of delivery operations, shares tips on helping friends reframe their perception of COVID-19 compliance for a better outcome.
How Do I Say That
COVID-19
Teen Talk: What Does Your Teen Think? Ask Clarifying Questions and Listen to Find Out
Emily Gregory, vice president of delivery operations, shares tips on how to listen to and learn from teenagers by asking open-ended questions.