Posts by Emily Gregory

Three Ideas for Personalizing Practice Sessions

When we set out a year ago to rebuild Crucial Conversations, our most important objective was to make it relevant. We needed people to see themselves—and their conversations—in this course. More than ever before, we are being challenged to hold Crucial Conversations in a highly polarized, divisive environment. We’re challenging tough topics in the workplace, …

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Behind the Scenes of the New Crucial Conversations Courses

We overhauled our two most popular courses—Crucial Conversations and Crucial Accountability—with one objective: to demonstrate how timeless skills can be applied to today’s challenges. We refreshed everything from the videos to the practice scenarios to the slides and images. We are so excited for you to see and experience our new courses—Crucial Conversations for Mastering Dialogue and Crucial Conversations for Accountability.

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Three Tips for Navigating Awkward Classroom Comments

You’re standing there in front of a class full of fellow employees. For the last several hours, you’ve been doing a fantastic job facilitating Crucial Conversations. There is safety in the room. Learners are readily participating and sharing insights. And then one participant shares something offensive, weird, or just plain wrong, and you aren’t quite …

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Leaders Want Input. Employees Won’t Share It. What Can We Do?

During our company meetings, leaders often try to get input on various questions but very rarely does anyone respond. It has become such an issue that the CEO recently offered $20 to anyone who contributes. That’s one issue. A second issue is that when nobody responds, leaders will often say something like, “Really?! Nobody has anything to say?!”

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