Crucial Skills®

A Blog by Crucial Learning

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Working with Difficult People: How to Increase Understanding

There is an assistant director in my department who is awful to work with. She makes her team nervous to fail, so they are dishonest with her about the status of projects. I’ve voiced this concern to my director, whom we both report to, but nothing has changed. I want to have an honest conversation with this assistant director, but I’m not sure how to approach it. Any suggestions?

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By Brittney Maxfield
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