Crucial Skills®

A Blog by Crucial Learning

Crucial Conversations for Mastering Dialogue

Crucial Applications: What's New in Crucial Conversations 4?

Our popular Crucial Conversations Training has been revised and updated to be even more relevant, powerful, and timely. Crucial Conversations 4 offers the same award-winning foundational Crucial Conversations skills found in previous versions, and now includes:

  1. Updated videos — many of the scenarios you know and love, now shiny and new
  2. Streamlined content — in a new flow that’s easier to learn and train
  3. All new training platform — greater flexibility, ability to suppress slides, and more
  4. Updated Crucial Conversations model — now in a friendly, linear format
  5. New post-training tool — access to

Updated and streamlined content translates into a more powerful learning experience for participants and an easier course to teach. Visit to learn more about the new Crucial Conversations 4.

Don’t forget to watch our latest commercial parody, “When Your Boss Pitches a Bad Idea . . .

Develop Your Crucial Skills

Image for

What's Your Style Under Stress?

Discover your dialogue strengths and weaknesses with this short assessment.

Take Assessment

Image for

Subscribe Now

Subscribe to the newsletter and get our best insights and tips every Wednesday.


Image for

Ask a Question

From stubborn habits to difficult people to monumental changes, we can help.

Ask a Question

1 thought

  1. Bruce Wilkinson

    I think that a lot of the negative stereotypes about teachers come from the close association in the public consciousness between the defensive posture of teachers unions toward (even against) so many of the issues that the public sees as value drivers for education: pay, hours, tenure, job protectionism, etc.

    When I was a child, education was seen more as a partnership with the taxpaying public and teachers were perceived as more dedicated and willing to go above and beyond the requirements of the contract. It may be difficult in today’s environment for individual teachers, many of whom are equally dedicated, to rise above the collective that is associated with the adversarial aspects of today’s system.

Leave a Reply

Get your copies
The ideas and insights expressed on Crucial Skills hail from five New York Times bestsellers.


Take advantage of our free, award-winning newsletter—delivered straight to your inbox