Joseph Grenny, coauthor of Crucial Conversations, talks about how to appreciate the know-it-all in your life. If you can appreciate, rather than resent, a know-it-all, you’ll likely learn something new.
Justin Hale, a Master Trainer in Crucial Conversations, says if your motive isn’t to listen and learn, you probably don’t need to have the conversation at all.
Justin Hale, a Master Trainer in Crucial Conversations, says when you and a friend have opposing opinions, focus on their experience rather than your differences.
Justin Hale, a Master Trainer in Crucial Conversations, says make good assumptions and extend grace for a productive conversation about politics.
Joseph Grenny, coauthor of Crucial Conversations, shares a tip to avoid a political debate. Tell and share stories to learn about others’ political views and experiences.
Joseph Grenny, coauthor of Crucial Conversations, shares a tip for disagreeing amicably. Don’t try to change others’ opinions instead try to understand their story – you’ll find there’s likely something you have in common.
Joseph Grenny, coauthor of Crucial Conversations, says when discussing politics, avoid the temptation to get distracted and sidetracked by minor factual disagreements. Keep your eye on the goals to learn and understand.
VitalSmarts Master Trainer Maria Moss talks about finding authentic ways to fight racism.
Joseph Grenny, coauthor of Crucial Conversations, shares a tip to talk with someone who has opposite political views from you. Turns out, with the right frame of mind, it’s possible to disagree and still stay friends.
VitalSmarts Master Trainer Maria Moss shares a tip for managing intentionally biased comments through active listening and constructive engagement.
