How Do I Say That
Anger
How Do I Start a Crucial Conversation?
Vice President of Development and Delivery Emily Gregory shares a tip for starting a crucial conversation when you feel nervous.
How Do I Say That Posts
How Do I Say That
behavior change
How to Add Meaning to a Crucial Conversation
Vice President of Development and Delivery Emily Gregory shares insight into who is responsible for adding meaning to a crucial conversation.
How Do I Say That
attitude
How to Manage Passive-Aggressive Comments
Vice President of Development and Delivery Emily Gregory talks about how to change your attitude toward a passive-aggressive commenter for a better outcome.
How Do I Say That
civility
How to Listen, Learn and Avoid a Political Debate
Vice President of Development and Delivery Emily Gregory talks about how to use active listening to learn and converse, rather than debate right and wrong when it comes to politics.
How Do I Say That
Anger
How to Respond to Strong Opinions with Grace and Boundaries
Joseph Grenny, coauthor of Crucial Conversations, shares tips for responding to strong opinions. Learn to gracefully and politely draw boundaries for the conversation.
How Do I Say That
Anger
How to Talk Politics: What NOT to Say
Justin Hale, a Master Trainer in Crucial Conversations, says there a few phrases to avoid when discussing politics – they only illicit defensiveness and pushback.
How Do I Say That
Anger
The One Thing You Shouldn’t Say When Talking Politics
Justin Hale, a Master Trainer in Crucial Conversations, says there are a few phrases to avoid when discussing politics – they only elicit defensiveness and pushback.
How Do I Say That
corporate culture
How to Respond to Racism in the Workplace
Joseph Grenny, coauthor of Crucial Conversations, shares tips for navigating racial bias in the workplace using facts, curiosity and humility.
How Do I Say That
conversations
How To Talk Politics: It’s All About Respect
Justin Hale, a Master Trainer in Crucial Conversations, says find a balanced approach to talking politics. Look for ways to be both confident and humble.
How to Talk Politics: Be Both Confident And Humble
Justin Hale, a Master Trainer in Crucial Conversations, says find a balanced approach to talking politics. Look for ways to be both confident and humble.