Crucial Skills®

A Blog by Crucial Learning

How Do I Say That

How to Respond to Strong Opinions with Grace and Boundaries

Joseph Grenny, coauthor of Crucial Conversations, shares tips for responding to strong opinions. Learn to gracefully and politely draw boundaries for the conversation.

1 thought

  1. Sallie

    So thankful for this important tip, Joseph. We have employees dealing with this issue every day. I want to keep them safe and let them know we support them in their tough role. Sharing this example with them will help!

Leave a Reply