Visit the Crucial Skills blog to learn how Xerox used Influencer Training to drive rapid adoption of a process improvement tool.
Crucial Influence Posts
Visit the Crucial Skills blog to read David Maxfield’s Crucial Skills Newsletter article, “How to Develop Your People.”
Visit the Crucial Skills blog to read David Maxfield’s response to this question: “How can I create long-term change and encourage employees to take responsibility for creating a safe work environment?”
Visit the Crucial Skills blog to read David Maxfield’s answer to this question: How can I learn to be proactive instead of reactive?
Read Joseph Grenny’s Crucial Skills Newsletter article to learn how to stick to your change plan.
During the month of July, we will publish “best of” content. The following article was first published on January 27, 2010. Dear Crucial Skills, My husband and I have $40,000 in credit card debt. We’ve made all kinds of budgets and set all kinds of goals but still can’t get together on this. We fight …
ABOUT THE AUTHOR Kerry Patterson is coauthor of four bestselling books, Change Anything, Crucial Conversations, Crucial Confrontations, and Influencer. READ MORE Dear Crucial Skills, Kerry’s recent article, Confronting Workplace Sarcasm, unfortunately resonated with me as someone who uses sarcastic humor and often fails to see the negative impact it makes. I am intrigued by …
I received a very interesting question from a reader whose career is being held back by procrastination. Have you had the same problem? And if so, what have you done that has helped you overcome procrastination? I’ve had the same challenge and look forward to blending your best practices with mine. Share your suggestions by …
Dear Crucial Skills, I need to improve my writing skills, but I’m too busy writing to take the time. My job is in marketing and I write position papers, sales materials, and product descriptions. My long-term goal is to write a nonfiction book, but I don’t have time to take a writing class. Being a …
Thank you to all our readers and fans who have helped us launch our new book Change Anything to bestseller status. The book has been an immediate hit on all the major bestseller lists and we couldn’t be more ecstatic. See for yourself: #3 New York Times (Hardcover Business) May 1, 2011 #3 New York …