How to have a respectful crucial conversation even when you know you’re right and the other person is wrong.

Visit the Crucial Skills blog to read thankful thoughts from the VitalSmarts authors and share what you’re thankful for this year.

Visit the Crucial Skills blog to read Joseph Grenny’s response to this question: How can I have a crucial conversation with staff that can alleviate their fears about a recent layoff and maintain confidentiality?

Visit the Crucial Skills blog to read Joseph Grenny’s response to this question: How do I ask to join the team of a potential manager after I rejected a previous offer?

Visit the Crucial Skills blog to read Joseph Grenny’s response to this question: What do I say to our CEO about his time-wasting behavior?

Visit the Crucial Skills blog to read Ron McMillan’s response to this question: Can you share some strategies for getting everybody involved in a conference call?

Visit the Crucial Skills blog to read our latest Off the Author’s Bookshelf article and find out what Al Switzler is reading.

Visit the Crucial Skills blog to read Kerry Patterson’s response to this question: How can we use Crucial Conversations skills to get our meetings back on track?

Visit the Crucial Skills blog to read Ron McMillan’s response to this question: How can I help my martial arts instructor improve his business management habits while remaining respectful of his experience?

A dear friend and long-time mentor, Stephen R. Covey, died this week. In the coming weeks, many will write about his enormous influence in the business world, in families, and on the international political stage. Rather than add to that well-deserved chorus, I’ll express my personal gratitude and remembrance. In 1984, I heard Stephen speak …