Dear Joseph, I find that I struggle with successful interpersonal relationships at work. I continually run into conflict with my teammates as well as my boss, and they don’t end well. I’m starting to feel like a total communications failure. Can you help me understand better ways to rebuild trust and connection with my team? …
Dear Joseph, I was raised in an abusive home—both physically and emotionally—and after many years of estrangement, my abuser would like to have a relationship with me. Now that I am expanding my own family, she is very interested in doing what it takes to be part of my and my children’s lives. I don’t …
Dear David, I’ve been looking for a job for over two months now, and I think one of my main problems is answering the question, “Why did you leave your last position?” I resigned, but felt forced to because of a toxic environment following my reporting of sexual harassment by my boss. For the first …
Dear Joseph, You have previously written that, “Bosses will listen to anyone if they feel safe with them.” You’ve also said that one of the conditions for safety is that the boss feels respected. Here’s my problem: I DON’T respect my boss. Should I try to fake it? Signed, Working for an Oaf Dear Working …
By Charles “Chip” Huth Captain, Kansas City Police Department Police officers are frequently faced with challenging decisions that have the potential to dramatically impact the safety of the public and their fellow officers. They are trained to deal with some of the most stress-inducing circumstances imaginable, and a great deal is typically riding on how well …
New research by Joseph Grenny and David Maxfield shows obsession with posting photos and checking phones corresponds with lower enjoyment. More and more of us are losing connection with our lives in order to earn “likes” and social media praise. We have, in a sense, turned into social media “trophy hunters.” Ultimately, the study reveals …
Dear Joseph, My sister is the executor of my parents’ estate. When my dad died last May, the estate went to my mom who is living with my sister. Recently, my sister helped my mom re-write her will. The new will leaves all of the acreage of my parents’ property and sole decision-making authority for …
Dear Crucial Skills, About a month ago, my director was investigated for violating policy. I provided information against her in this process. During the investigation, my director told my coworkers that the allegations were all lies. This caused my coworkers to view me as a troublemaker and a liar. I suspect she said the same …
Dear Crucial Skills, I’m a cofounder of a company that recently brought in a new CEO who I don’t know well. I want to talk to the CEO about taking an executive role in the company and obtaining his mentorship. The problem is I feel very strongly about this position and my contribution, and tend …
New research by Joseph Grenny and David Maxfield shows that a few small changes in how parents talk about Christmas makes a huge difference in whether Christmas traditions make kids selfish or generous. “We wanted to find out whether parents were unwittingly undermining their own goals,” said Maxfield. “Specifically, we wondered if the way parents …
