Posts by Joseph Grenny

How Can I Get My Boss to Respect My Boundaries?

I have been a legal secretary to a lawyer for more than 18 months. She used to stay on top of things, but recently she has become unmotivated and unresponsive. For example, I prepare letters for her review and deliver them early in the morning, but she doesn’t review them until 30 minutes before I’m due to leave the office, and then she wants me to get the letters sent out. I work full-time and have four children, and I have told her on several occasions that I cannot get letters finished that late in the day as I need to leave. I’ve tried letting her know early in the day what time I will be leaving and the deadline for getting letters to me, yet she continues to send requests at the last minute and then becomes snippy when I tell her I won’t get them done until the next day. I don’t know how to deal with her lack of motivation. What can I do?

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How Can I Get My Husband to Treat Me as Well as I Treat Him?

Whenever my husband tells me things he doesn’t like that I do, I own it, say I’m sorry, and tell him I am determined to change it. If even ten minutes later I tell him I don’t like something he does, he’ll reply, “We really need to stop criticizing each other!”

I would appreciate it if he would own his behavior and validate my perspective, like I did for him. I feel like I’m trying to do what’s required to have a good relationship, but he doesn’t. What can I do?

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Someone on the Board is Leaking Information. What Should I Do?

I’m the chair of an organization and someone on the board is leaking information. Someone made a derogatory comment about a person in a board meeting, and someone on the board told that person. I have addressed the issue of confidentiality before, so this is a violation of that expectation. Leaks like this undermine board trust and other relationships. How should I approach this?

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Want More Influence? Here’s How to Get It

Leadership is intentional influence. It isn’t the vacuous or mystical thing that so many writers claim. It is a systematic process of influencing human beings to achieve important results. It’s about mobilizing behavior in the service of valued goals. At the end of the day, if behavior isn’t changing, you aren’t leading.

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How To Respond to Your Interrupting Parent

My mom continuously interrupts me when I’m speaking to her. She’ll sometimes finish my sentences, as if she knows what I’m thinking. Or she’ll start in with something that occurred to her based on something I’ve said. I’ve asked her to please allow me to finish and explained that when she interrupts, I feel disrespected. She didn’t take it well. Since then, I’ve sometimes gently reminded her, “Please, let me finish” and sometimes not so gently said, “How do you know what happened next?” Sometimes I just give up and let her do all the talking. She doesn’t seem to notice that our relationship is becoming, well, not much of a relationship. Any suggestions?

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What to Do When Your Coworkers Dismiss and Ignore You

I’m a new member on a team. I find that when I wish my teammates good morning, they do not respond. Since I’m new and trying to learn, I occasionally ask questions of one of my teammates. When I do, she typically responds, “Go ask so-and-so,” rather than helping me. Another teammate cuts me off when I ask questions. I am unable to finish my question or ask clarifying questions. I need help communicating with this team. Any suggestions?

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Personal or Professional? Thoughts on Workplace Relationships

I’m trying to establish a strictly professional working relationship with my supervisor. I like to have boundaries to limit my personal involvement, but my supervisor wants to have conversations about weekend plans, vacation updates, and so on. They also continually talk with me and my coworkers about their health challenges and medical details. This makes me uncomfortable. I’ve shared my feelings about their behavior, but things have not changed. How do I respectfully share my communication preferences?

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