Government Building

TRAINING FOR GOVERNMENT

Federal, state, and local agencies around the world have used our courses to improve the health and performance of their organizations. Discover how your team can benefit with Crucial Learning.

ebook cover with two government employees talking

Get Better Results with Better Dialogue

Recent FEVS scores show federal employees rate performance management as the lowest competency within their agencies. Our research suggests bad performance persists when people don’t have the skills to talk about it. Download this free ebook to learn more the power of dialogue and how you can improve workplace culture and performance.

Evidence of Impact

Customer service, employee engagement, safety, leadership, integrity, morale—these are just some aspects of the workplace our training improves.

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Department of Veterans Affairs

The US Department of Veterans Affairs reported improved engagement, performance, and morale following Crucial Conversations® for Mastering Dialogue.

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National Park Service

At the National Park Service, leaders reported that 20–40% of employees communicated better following Crucial Conversations for Mastering Dialogue.

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Department of Homeland Security

U.S. Department of Homeland Security used Crucial Conversations for Mastering Dialogue to improve culture.

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Government Training Solutions

Our courses are grounded in decades of research and consulting, and the efficacy of the skills we teach has been demonstrated in studies and published in peer-reviewed journals.

Communication Courses

Dialogue
Turn disagreement into dialogue by speaking up candidly, respectfully, and quickly.
Solve
  • Disagreement
  • Disengagement
  • Cliques
  • Backbiting
  • Blaming
  • Bullying
  • And more
Improve
  • Inclusion
  • Trust & Respect
  • Problem Solving
  • Collaboration
  • Communication
  • Teamwork
  • Engagement
Audience
  • Individuals
  • Managers
  • Leaders
Accountability
Resolve problems of poor performance, broken commitments, and violated expectations.
Solve
  • Conflict
  • Poor Performance
  • Non-compliance
  • Irresponsibility
  • Mismanagement
  • Ineffective Leadership
  • And more
Improve
  • Performance
  • Accountability
  • Leadership
  • Management
  • Efficiency
  • Coaching
Audience
  • Managers
  • Leaders

Performance Courses

Productivity
Improve individual focus and team productivity.
Solve
  • Missed Deadlines
  • Dropped Balls
  • Failed Projects
  • Burnout
  • Stalled Development
  • And more
Improve
  • Focus
  • Productivity
  • Efficiency
  • Teamwork
  • Execution
  • Time Management
  • Engagement
Audience
  • Individuals
  • Managers
  • Leaders
Habits
Build healthy professional and personal habits with less effort and greater success.
Solve
  • Poor Performance
  • Resistance to Change
  • Skill Acquisition
  • Personal Development
  • Apathy
  • And more
Improve
  • Individual Performance
  • Adaptability
  • Agility
  • Efficiency
  • Engagement
  • Innovation
Audience
  • Individuals

Leadership Courses

Change
Learn leadership skills to create lasting behavior change.
Solve
  • Organizational Change
  • Ineffective Leadership
  • Lack of Motivation
  • Behavior Change
  • And more
Improve
  • Culture
  • Leadership Ability
  • Use of Incentives
  • Safety
  • Compliance
  • Team Engagement
Audience
  • Managers
  • Leaders