Government Building

Training for Government

Federal, state, and local agencies around the world have used our courses to improve the health and performance of their organizations. Discover how your team can benefit with Crucial Learning.

MDHHS and Crucial Conversations

Employees at Michigan Department of Health and Human Services reported that they could more effectively work with clients and resolve issues with colleagues and supervisors after receiving training in Crucial Conversations for Accountability.

Evidence of Impact

Customer service, employee engagement, safety, leadership, integrity, morale—these are just some aspects of the workplace our training improves.

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National Park Service

At the National Park Service, leaders reported that 20–40% of employees communicated better following Crucial Conversations for Mastering Dialogue.

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Department of Veterans Affairs

The US Department of Veterans Affairs reported improved engagement, performance, and morale following Crucial Conversations® for Mastering Dialogue.

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Defense Acquisition University

Defense Acquisition University used Crucial Conversations for Mastering Dialogue to improve culture, communication and performance.

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Government Training Solutions

Our courses are grounded in decades of research and consulting, and the efficacy of the skills we teach has been demonstrated in studies and published in peer-reviewed journals.
Communication
Performance
Leadership
Communication
crucial conversations White Background
Crucial Conversations
for Mastering Dialogue
Dialogue
Communication
crucial conversations White Background
Crucial Conversations
for Accountability
Accountability
Performance
GTD course White Background
Getting
Things Done
Productivity
Performance
The Power of Habit Course icon
The Power
of Habit
Habits
Leadership
Influencer course Icon White Background
Influencer
Change
Learning Outcomes
Turn disagreement into dialogue by speaking up candidly, respectfully, and quickly.
Resolve problems of poor performance, broken commitments, and violated expectations.
Manage attention, energy, and workflow for greater focus with less stress.
Build healthy professional and personal habits with less effort and greater success.
Design and implement large-scale initiatives for lasting behavior change.
Organizational Outcomes
Solve
  • Disagreement
  • Cliques
  • Backbiting
  • Bullying
  • And more
Solve
  • Conflict
  • Poor Performance
  • Non-compliance
  • Irresponsibility
  • Mismanagement
  • Ineffective Leadership
  • And more
Solve
  • Missed Deadlines
  • Dropped Balls
  • Failed Projects
  • Burnout
  • Stalled Development
  • And more
Solve
  • Poor Performance
  • Resistance to Change
  • Skill Acquisition
  • Development
  • Apathy
  • And more
Solve
  • Change
  • Leadership
  • Development
  • Performance
  • And more
Improve
  • Inclusion
  • Trust & Respect
  • Responsibility
  • Collaboration
  • Communication
  • Teamwork
  • Engagement
Improve
  • Performance
  • Accountability
  • Leadership
  • Management
  • Efficiency
Improve
  • Productivity
  • Efficiency
  • Teamwork
  • Execution
  • Project Management
  • Development
  • Engagement
Improve
  • Performance
  • Responsibility
  • Agility
  • Development
  • Efficiency
  • Engagement
  • Innovation
Improve
  • Culture
  • Leadership
  • Management
  • Teamwork
  • Compliance
  • Engagement
Learning Formats
  • In Person
  • Virtual
  • On Demand
  • In Person
  • Virtual
  • On Demand
  • In Person
  • Virtual
  • On Demand
  • In Person
  • Virtual
  • On Demand
  • In Person
  • Virtual

Let’s talk

Explore solutions for your team. Complete the form to speak with a client advisor.