LEARNING SOLUTIONS FOR GOVERNMENT
By combining social science research with innovative instructional design, Crucial Learning creates award-winning courses and assessments that help people navigate life’s most important challenges and succeed even in times of uncertainty.
Our learning solutions have helped federal, state, and local agencies around the world improve the health and performance of their organizations.
Crucial Skills for Uncertain Times
For federal employees, change and disruption may feel like the new norm. And while a leader’s influence can never be underestimated, it’s in times of uncertainty that employees will look to their leaders to steady the ship. Our research shows that a leader’s ability to dialogue under pressure—to be calm, candid, curious, direct, and willing to listen in crucial moments—is a determining factor in the team’s ability to succeed. Download our ebook to learn dialogue skills critical for leaders looking to preserve culture, safety, and success.
LEADING THROUGH LAYOFFS
Leaders in federal government have been given the difficult task of leading through and beyond layoffs. Joseph Grenny, coauthor of Crucial Conversations, says that despite the difficulties, leaders can still take action to support their team members. Download his article for a few tips to lead through turbulent times.
Evidence of Impact
Customer service, employee engagement, safety, leadership, integrity, morale—these are just some aspects of the workplace our training improves.
The US Department of Veterans Affairs reported improved engagement, performance, and morale following Crucial Conversations® for Mastering Dialogue.
At the National Park Service, leaders reported that 20–40% of employees communicated better following Crucial Conversations for Mastering Dialogue.
U.S. Department of Homeland Security used Crucial Conversations for Mastering Dialogue to improve culture.
TALK WITH A CLIENT ADVISOR
Resources for Government
Find assessments, ebooks, case studies and more to see how the skills we teach apply to your challenges.
30 min 
2 min
5 mins
10 mins
7 mins Contractor Resources
Government Training Solutions
Communication Courses
- Disagreement
- Disengagement
- Cliques
- Backbiting
- Blaming
- Bullying
- And more
- Trust & Respect
- Problem Solving
- Collaboration
- Communication
- Teamwork
- Engagement
- Individuals
- Managers
- Leaders
- Conflict
- Poor Performance
- Non-compliance
- Irresponsibility
- Mismanagement
- Ineffective Leadership
- And more
- Performance
- Accountability
- Leadership
- Management
- Efficiency
- Coaching
- Managers
- Leaders
Performance Courses
- Missed Deadlines
- Dropped Balls
- Failed Projects
- Burnout
- Stalled Development
- And more
- Focus
- Productivity
- Efficiency
- Teamwork
- Execution
- Time Management
- Engagement
- Individuals
- Managers
- Leaders
- Poor Performance
- Resistance to Change
- Skill Acquisition
- Personal Development
- Apathy
- And more
- Individual Performance
- Adaptability
- Agility
- Efficiency
- Engagement
- Innovation
- Individuals
Leadership Courses
- Organizational Change
- Ineffective Leadership
- Lack of Motivation
- Behavior Change
- And more
- Culture
- Leadership Ability
- Use of Incentives
- Safety
- Compliance
- Team Engagement
- Managers
- Leaders
Relationships Courses
and learn behaviors to elevate team performance.
- Strained Relationships
- Personality Conflict
- Team Dysfunction
- Disengagement
- Low Morale
- Poor Performance
- Teamwork
- Collaboration
- Unity
- Trust
- Psychological Safety
- Relationships
- Self-Awareness
- Perception of Others
- Individuals
- Managers
- Leaders
ASSESSMENT FOR GOVERNMENT EMPLOYEES
Improve relationships, communication, collaboration—virtually all aspects of work that involve interpersonal interactions—with the Strength Deployment Inventory.®