Crucial Skills®

A Blog by Crucial Learning

Crucial Conversations for Accountability

Special Announcement: Introducing Crucial Accountability Training

by Brittney Maxfield

In every organization, you’ll find renegades who break rules or fail to live up to their end of the bargain. We call these troublemakers “The UnAccountables.” They create problems that are so stubborn they require extra vigilance. Watch our new video to see a showdown between one manager and his unaccountable direct report.

To prevent showdowns like this from happening in organizations across the world, we’re pleased to announce the release of Crucial Accountability Training, the update of our popular Crucial Confrontations Training course. New features include:

  • New and updated video-based instruction
  • Streamlined content in a new flow that’s easier to learn and train
  • Updated Crucial Accountability model

Learn more about the course, watch more videos, and play our game to see how well you do when it comes to holding others accountable.

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The ideas expressed in this article are rooted in the principles and behaviors taught in: Crucial Conversations for Accountability.
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The ideas expressed in this article are rooted in the principles and behaviors taught in:

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Brittney Maxfield

Sr. Director of Growth Marketing

“I share insights and lessons learned from successes and failures as a working mom and sixteen-year student of crucial skills.”

For the past 16 years Brittney has worked alongside the Crucial Learning founders and trainers to drive awareness and adoption of the skills taught in its New York Times bestselling books and award-winning courses. She loves to spend time with her three awesome kids and musical husband.

1 thought

  1. Priyanka
    12 years ago
    • Reply

    The Crucial Accountability course enables you to diagnose why someone keeps falling short of set expectations and then derive a plan to help the other person to change his or her behaviors.

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